Jobs
>
New York City

    Operations Supervisor - New York, United States - JackPot

    JackPot
    JackPot New York, United States

    1 week ago

    Default job background
    Description


    Jackpot is on a mission to create the world's leading digital entertainment experience and we're starting by building the world's most user-friendly digital lottery platform.

    We are continuing to grow our team, where you will be a key team member and contributor to the business.

    Our exceptional team members are alumni of some of the best companies in the world:
    StubHub, Google, Intuit, DoorDash, Lyft, Twitch and more.

    Come build with usAbout the Role:

    Our Operations team is critical to our success and we are looking for a diligent, passionate Operations Supervisor to serve as our operational shift lead, supervise our Operations Associates, and act as additional support to our Operations Manager.

    This role is non-exempt, based on-site in Brooklyn, New York and hours are Monday-Friday 1:30pm-10pm. This is the perfect opportunity if you love overseeing retail operations, mentoring team members, are interested in growing your career at a start-up, and playing a key role in growing a businessWhat You'll Do:Lead and ensure successful day-to-day lottery processing operations by overseeing and training a team of Operation Associates, proactively making recommendations for operational improvements, and providing general technical supportServe as the first point of contact for our Operations Associates and support escalations in the absence of the Operations Manager including facility issues, product outages, and staffing gapsSupport back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team membersPrepare SOS (Start of Shift) & EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to Operations ManagerOversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliationAssist with other various ad-hoc duties and projects as needed

    You Ideally Have:1-3 years of supervisory/lead experiencePrior experience in retail, warehouse, or restaurant operationsMedium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.

    The ability to lift up to 40 pounds as neededAbout You:
    You have grit, tenacity, and what people describe to be a "get it done" mentality.

    You don't believe any task is too big or too small for youYou are known for your ability to pivot on the fly with changing priorities and remain calm under pressureYou don't mind if there isn't an existing playbook for you to follow; you are resourceful and self-reliantYour team members describe you as available, helpful, and a problem solver.

    You feel proud when you're able to help others succeed in their rolesYou have a high attention to detail and are organized in how you work and get things doneYou fully own and are committed to your work.

    You don't believe in cutting corners and it shows in the quality of your workOne of Jackpot's core values is Lifelong Learning.

    We don't believe we are ever finished products and strongly believe in growing and developing to improve ourselves.

    If what you've read so far sounds exciting but your experience doesn't quite match what we're looking for, we strongly encourage you to apply anyway We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.


    What We Can Offer You:
    $22-27/hr hourly pay rateBonus opportunities Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, mental health offerings, etc.)401kRecognition and rewards program Paid parental leaveDedication to Lifelong Learning through our Monthly Speaker SeriesMonthly cultural and social eventsA culture of trust and accountability

    Our Core Values:
    DecisivenessYou don't fear failure and you don't fail the same way twiceYou have strong opinions but are also open minded to new ideasYou aren't just fast, you're the fastest GritYou persevere in the face of challenges and adapt to changeYou always follow through on your commitments - you live a 1:1 say/do ratioYou execute with a founder mentalityLifelong LearningYou are always seeking and implementing feedbackYou are not a finished product and are always searching for knowledge and a means to improve yourselfYou embrace and learn from constructive conflict

    About Us:
    In the United States alone, over 150m people per year purchase a lottery ticket.

    The $100B lottery industry is one of the last major industries to allow buyers to transact digitally, with ~5% of sales coming from online transactions.

    At Jackpot, we're seeking to change that.

    We are looking to build the world's most user-friendly digital lottery and online gaming platform, leading the charge in bringing this industry into the 21st century through innovation and variety.

    Jackpot brings verified, official state lottery tickets online, by leveraging its digital platform and proprietary technology to give customers the ability to play anytime, via a user-friendly mobile app or desktop experience.

    Having recently closed a $42.5M Series A, Jackpot is backed by some of the biggest names in sports, media, and entertainment, including the Dallas Cowboys, New York Yankees, San Francisco 49ers owners' Aurum Partners, the Tish family (co-owners of the New York Giants), Detroit Venture Partners (run by Cleveland Cavaliers owner Dan Gilbert), and BettorCapital.

    In addition, the round was co-led by Accomplice and Courtside Ventures, with participation from the Kraft Group, Michael Rubin, Sapphire Sport, Haslam Sports Group, Elysian Park Ventures, Arctos Sports Partners, LionTree, Theo Epstein, Fenway Sports Group President Mike Gordon, DraftKings co-founder and CEO Jason Robins, NBA stars James Harden and Joel Embiid, NHL legend Martin Brodeur, musical artist Lil Baby, and Boston Red Sox President and CEO Sam Kennedy, among others.

  • Space for Wellness

    Operations Supervisor

    1 week ago

    Space for Wellness New York, United States

    Job Summary: · - **space for wellness**_ · Integrative Medical & Wellness Center in Greenwich Village seeking a strong supervisor/administrative presence to help grow operations · **Duties**: · - Supervise and coordinate the activities of front desk staff, interns, medical assist ...

  • Municipal Credit Union

    Supervisor, Eft Operations

    1 week ago

    Municipal Credit Union New York, United States

    **About MCU**: · At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and conv ...

  • Veolia

    Operations Supervisor

    1 week ago

    Veolia Hudson, United States

    **Company Description** About Veolia North America** · **Job Description** BENEFITS** · Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer ...

  • Collins Building Services

    Facility Operations Supervisor

    5 days ago

    Collins Building Services New York, United States

    **About**: · Collins Building Services (CBS) is proud to be a leading firm in facility management throughout the New York Tri-State area for over 30 years. Clients choose us for our commitments of superior quality service, transparency, and innovation, tailored to their individua ...

  • CookUnity

    Culinary Operations Supervisor

    5 days ago

    CookUnity New York, United States

    CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NY ...

  • Verizon

    Network Operations Supervisor

    1 week ago

    Verizon Newark, United States

    **When you join Verizon**: · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and beli ...

  • Re:Dish

    Operations Supervisor

    1 week ago

    Re:Dish Brooklyn, United States

    _**Company Description**_ · Re:Dish is a fast growing, mission driven, early stage company that is providing a sustainable service for institutional foodservice operations. Front and center in the emerging **circular economy,** Re:Dish supports its corporate clients in making mea ...

  • Comprehensive Logistics

    Operations Supervisor-3rd Shift

    3 days ago

    Comprehensive Logistics York, United States

    Be a part of momentum and innovation. **Comprehensive Logistics Co. Inc.** is accelerating its agile diversification into new markets and expanding its current market base. You're invited to join this company where your contributions fuel the momentum · If you are energized by so ...

  • Columbia University

    Practice Operations Supervisor Ii

    1 week ago

    Columbia University New York, United States

    Job Type: Officer of Administration · - Regular/Temporary: Regular · - Hours Per Week: 35 · - Salary Range: 75, ,500.00 · - The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualificatio ...

  • Northwell Health

    Supervisor, Clinical Laboratory Operations

    23 hours ago

    Northwell Health New York, United States

    Supervises and coordinates the staff and daily activities of staff in a laboratory. Drives results in · a fast-paced environment by providing operational leadership and by interacting with clients, · presenting organizational capabilities, defining scope of work and delivering re ...

  • Shutterfly

    Supervisor, Operations

    1 day ago

    Shutterfly Elmhurst, United States

    At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of "Picture Day", Lifetouch has captured the unique personalities of children and families for more than 85 years. · The Operations Super ...

  • Columbia University

    Supervisor of Campus Operations

    3 days ago

    Columbia University Manhattanville, United States

    Job Type: Officer of Administration · - Regular/Temporary: Regular · - Hours Per Week: 35 · - Building: Manhattanville Campus · - Salary Range: $100,000- $130,000 · - The salary of the finalist selected for this role will be set based on a variety of factors, including but not li ...

  • Collins Building Services

    Evs Operations Supervisor

    3 days ago

    Collins Building Services Brooklyn, United States

    **About**: · Collins Building Services (CBS) is proud to be a leading firm in facility management throughout the New York Tri-State area for over 30 years. Clients choose us for our commitments of superior quality service, transparency, and innovation, tailored to their individua ...

  • DT

    Operations Program Supervisor

    1 week ago

    DT Long Island City, United States

    The new Program Supervisor will supervise the operational for a new Family with Children site. We're looking for solid management and supervisory skills. · Shelter, DHS, and CARES experience is a plus · **Key Responsibilities** · - Under the supervision of the Director of Operati ...

  • Con Edison Company of New York

    Operating Supervisor

    3 days ago

    Con Edison Company of New York Flushing, United States

    **Mission Statement** · - Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and ...

  • Aries Clean Technologies

    Operations Supervisor

    1 week ago

    Aries Clean Technologies Linden, United States

    **Operations Supervisor** · Aries Clean Technologies is a state-of-the-art bio-solids gasification plant located in Linden, N.J. The Operations Supervisor is a day shift position responsible for providing strong leadership and supervision in the start-up, shutdown, and operation ...

  • Con Edison Company of New York

    Operating Supervisor

    3 days ago

    Con Edison Company of New York Bronx, United States

    **Mission Statement** · - Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and ...

  • Verisma

    Onsite Supervisor, Client Operations

    1 day ago

    Verisma Elmhurst, United States

    Client Operations Supervisor · **Summary of Position**: · Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned ac ...

  • Con Edison Company of New York

    Operating Supervisor

    1 day ago

    Con Edison Company of New York Staten Island, United States

    **Mission Statement** · - Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and ...

  • Con Edison Company of New York

    Operating Supervisor

    1 week ago

    Con Edison Company of New York Staten Island, United States

    **Mission Statement** · - Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and ...