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    Human Services Program Coordinator - Richmond, United States - Virginia Department of Human Resource Management

    Virginia Department of Human Resource Management
    Virginia Department of Human Resource Management Richmond, United States

    2 weeks ago

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    Description

    Human Services Program Coordinator

    Job no:

    Work type: Restricted Full-Time

    Location: Richmond (City), Virginia

    Categories: Administrative Services


    Title: Human Services Program Coordinator


    State Role Title: Program Administration Specialist II/19212


    Hiring Range: $62,039 - $67,918


    Pay Band: 5


    Agency: Virginia Department of Health


    Location:
    Dept of Health


    Agency Website:


    Recruitment Type: General Public - G


    Job Duties

    The Hotline and Condom Distribution Program Manager will manage the daily operations of two or more nationwide hotlines. The position prepares and/or reviews responses to public inquiries received on the Division of Disease Prevention (DDP) website.

    Supervises and trains staff; develops policies and procedures for hotline and condom distribution operations; collects and reports data; performs quality assurance (QA) reviews.

    Identifies and recruits new providers for the statewide HIV/STD resource and referral directory and maintains an updated directory on the website.

    The position oversees the condom distribution program and assists with order fulfillment for the HIV self-test kit program. Prepares and submits portions of grant applications and program reports.

    Provides health education training/information sessions for providers; develops, revises, tests, and markets educational materials; and oversees the Information and Design Review Panel (IDRP) process.

    The position maintains a hotline presence on social marketing websites and coordinates special projects for other DDP work units, including data entry, surveys and General Assembly bill tracking.

    This is a restricted position, which is solely funded by the CDC High-Impact HIV Prevention and Surveillance Programs for Health Departments cooperative agreement for a 5-year period ending _ (June 30, The availability of funding is scheduled for review "before the grant expiration date" and periodically thereafter. Continued employment is contingent on the continued availability of funds.


    The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.


    Minimum Qualifications


    • Relevant experience in HIV/STD or viral hepatitis prevention
    • Proficient in Microsoft Office suite to include Word, Excel, and PowerPoint
    • Experience organizing a hotline or call center.
    • Experience reviewing and preparing reports.
    • Strong interpersonal and communication skills, including conflict-resolution skills
    • Organized and detail-oriented, able to effectively multi-task, prioritize, and meet deadlines

    Additional Considerations


    • Public Health, health education, Psychology, Sociology, Counseling, and/or Mental Health or related field
    • Experience working with persons vulnerable to HIV, STI, or viral hepatitis.
    • Experience providing crisis intervention and emergency counseling for consumers.
    • Experience supervisor or serving in a team lead capacity for a customer service
    • Ability to communicate effectively in Spanish.

    Special Instructions

    You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

    Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

    Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S.

    HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered.

    It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

    VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website:

    If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position.

    The Card may be submitted with the state application as an attachment.

    As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply

    Supplemental Questions:
    You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.


    Contact Information


    Name:
    Porsha Lewis


    Phone:

    NA

    Email:


    In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

    To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

    Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

    Requesting an AHP Letter can be found at AHP Letter or by calling DARS at


    Note
    : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

    Advertised: 30 May 2024 Eastern Daylight Time

    Applications close: 09 Jun 2024 Eastern Daylight Time
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