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    Program Coordinator I - Richmond, United States - Consumer Direct companies

    Consumer Direct companies
    Consumer Direct companies Richmond, United States

    1 week ago

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    Description
    Culture Vision at Consumer Direct Care Network

    At CDCN, we strive to create aworkplace where everyone issupported and motivated to betheir best; we collaborate onshared goals and celebrate ouraccomplishments.


    WE WELCOME YOU INTO A GROWING COMPANY
    Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA.

    We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.


    JOB SUMMARY

    Service/Program coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules.

    They maintain and coordinate a caseload of clients enrolled in Medicaid programs and conduct regular check-ins on clients to update care plans if that client's needs change.


    JOB DUTIES
    Maintain and coordinate a caseload of clients enrolled in Medicaid programs
    Coordinate clients' in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements
    Assist with daily intake and referral processes to ensure positive business growth and development
    Promote cohesiveness in the office environment
    Support day-to-day operations and client advocacy
    Ability to meet position requirements with little direct oversight
    Collaborate with stakeholders regarding the delivery of services
    Effective written and verbal communicator
    Comply with applicable legal requirements, standards, policies, and procedures
    Demonstrate effective problem-solving and decision-making skills
    Handle complex service programs and special projects
    Market services to referral sources as needed
    Maintain necessary skills and knowledge to coordinate workflow
    Participate in professional development and training activities
    Prioritize and multitask effectively
    Provide excellent customer service to internal and external clients
    Represent the company at stakeholder meetings, health fairs, and provider fairs
    Enroll clients and employees in services, web portal, and EVV systems as needed
    Conduct necessary client assessments and home visits as required
    Bilingual preferred in various locations
    Answer and make phone calls and occasional video calls
    Other duties as assigned

    QUALIFICATIONS
    Bachelor's degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred
    1 year of previous experience working with individuals with disabilities or the elderly preferred
    Combination of education and experience

    The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.

    The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday.

    The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    WHAT'S IN IT FOR YOU
    When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities.

    We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community.

    We have a long history of helping individuals build their careers in the home-care industry.

    This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel.

    Most importantly, you will experience the satisfaction of working in a culture built on caring.

    Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others.

    We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
    As a Consumer Direct Care Network team member you will receive:
    A rewarding career helping others
    Fun and engaging work environment built on team unity
    Job satisfaction knowing you make a difference in the work you do and lives we serve
    Professional training to help advance your skills for career development
    Based on your position and employment status, you may be eligible for:

    Medical, Dental, and Vision Insurance
    Accrued Vacation with no waiting period
    Two Paid Floating Holidays
    Paid Safe Sick Time with no waiting period
    Company-Paid Life Insurance
    Supplemental Life, Accident, Critical Illness, and Hospital benefits
    Short and Long-Term Disability
    Flexible Spending Account
    Employee Assistance Program
    Pet Insurance

    WHO WE ARE


    Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities.

    We provide coordinated service delivery in 14 states and the District of Columbia.

    Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health.

    We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
    Your opportunities within our network are endless, it's not just a job, it's a career... advance it with the Consumer Direct Care Network
    The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States.

    Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

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