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    Office Assistant - Omaha, United States - Nebraska Medical Center

    Nebraska Medical Center
    Nebraska Medical Center Omaha, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.


    Shift:
    First Shift (United States of America)

    Special Care Unit (SCU)

    Mission


    The Mission of the Special Care Unit is to provide expert acute/critical and compassionate care to Oncology/Hematology patients and families while supporting education and research.

    The approach is interdisciplinary and family-centered.

    A pharmacist is available on the unit 16 hours per day and dieticians and social workers are very involved in patient care.

    The relatively long length of stay on the unit and readmissions for post-transplant care enable nurses to establish rewarding relationships with patients and families.

    Patient Population


    The unit serves adult oncology/hematology patients receiving chemotherapy or high dose chemotherapy, with or without bone marrow/stem cell transplant, and undergoing complex medication and blood product administration.

    For adults there is a BMT APP on the unit 24 hours for needed medical orders and oversight of the treatment plan.

    Internal Medicine manages the General Oncology patient population with a Hematology/Oncology Academic Consult. These patients are co-managed.


    Shift Details:
    36 hrs/wk

    6:30am - 7pm - alternating schedule


    Why Nebraska Medicine:


    Our shared values reflect who we are and why we're here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.


    • Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement
    • Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
    • Forbes Magazine recognizes us in their list of America's top employers and the best employer in Nebraska. Come join us
    Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.


    Required Qualifications:

    • High school education or equivalent required.
    • Proficient with computers to include keyboarding, basic navigation and use of email applications required.
    • Ability to communicate effectively both in verbal and written form required.
    • Ability to multi-task required.
    • Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
    • Ability to work with multi-line phone system required.
    • Ability to communicate effectively during escalated situations required.

    Preferred Qualifications:

    • Prior experience working with customers or patients preferred.
    • Experience with Telecommunication system, ComputerLog books, and schedules preferred.
    • Experience with general office materials/equipment preferred.
    Nebraska Medicine is an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

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