Kyle Slack

I am a dedicated father of five wonderful boys and have been happily married to my wife for eight amazing years. Throughout my life, I have garnered extensive experience in leadership and management roles. Currently, I serve as the Operations Manager for the Forensics Department, where we contract with various counties across the state to provide critical death investigation services. In this capacity, I oversee and manage the day-to-day operations of our forensic medical facility, ensuring the smooth functioning of our department.

Additionally, I act as the Program Coordinator for the Private Family Facilitated Death Investigation Program, I am responsible for the coordination and implementation of this essential service, helping families navigate difficult times with compassion and professionalism.

My role as an Operations Manager involves a diverse set of responsibilities, including:

1. Strategic Planning: Developing and implementing strategies to streamline operations and improve efficiency.
2. Team Leadership: Managing and leading a team of professionals to achieve departmental goals and deliver high-quality services.
3. Resource Allocation: Ensuring proper allocation of resources, such as personnel, equipment, and budgets.
4. Process Improvement: Identifying areas for improvement in our operations and implementing changes to enhance performance.
5. Regulatory Compliance: Ensuring that our operations adhere to all relevant laws, regulations, and industry standards.
6. Quality Control: Maintaining the highest standards of quality and accuracy in our services.
7. Client Relations: Building and maintaining positive relationships with our clients and partners.
8. Problem Solving: Addressing issues and challenges that may arise in a dynamic and sensitive field.
9. Data Analysis: Utilizing data and analytics to make informed decisions and optimize our operations.

Before taking on the role of Operations Manager, I worked as an Executive Assistant in the mortgage industry. This experience provided me with valuable insights into organizational efficiency and effective communication.

Furthermore, I am a serial entrepreneur, demonstrating my passion for innovation and business acumen. My education background in neuroscience and biology equips me with a strong foundation in science, which I believe adds a unique perspective to my management and leadership skills.

I am enthusiastic about the opportunity to contribute my extensive experience, diverse skill set, and commitment to excellence to a dynamic team and organization.

Forensics Operations Manager
Physicians Laboratory - Omaha, NE April 2020 to Present
• Hiring and Training: Recruit, hire, and onboard new team members, ensuring they are well-equipped to excel in their roles.
• Standard Operating Procedures (SOP): Develop and maintain clear, efficient SOPs to streamline processes and ensure consistency.
• Staff Accountability: Establish performance expectations, provide feedback, and hold staff accountable for meeting objectives and KPIs.
• Scheduling: Create and manage staff schedules to maximize productivity and meet operational demands.
• Termination: Handle employee terminations when necessary, following company policies and legal guidelines.
• KPI Tracking: Continuously monitor and analyze key performance indicators to identify areas for improvement and drive operational excellence.
• Financial Analysis: Work closely with the finance team to analyze financial data and make informed decisions to optimize operational costs.
• Facilities Management: Oversee the maintenance and efficient operation of our facilities to create a safe and productive work environment.
• Collaboration: Liaise with county state, federal offices and other third-party companies to maintain compliance and optimize workflow and output .
• Company Culture: Foster and develop a positive company culture that promotes teamwork, innovation, and employee satisfaction.
• Inventory and Supply Ordering: Manage inventory levels and coordinate supply ordering to ensure uninterrupted operations.
Mortgage loan officer Assistant/Processor Assistant
Freedom Lending - Omaha, NE March 2017 to August 2022
• Examine documents to verify that the appropriate documents and disclosures are included.
• Accurately analyze credit, calculate income, and evaluate assets, liabilities, and collateral per agency and investor guideline.
• Responsible for review of underwriting conditions and gathering of documentation needed for underwriting as entered by originator.
• Possess strong working knowledge of lender/investor guidelines and requirements.

• Review conventional, FHA, and VA loan submissions for completeness and compliance, credit report, income, and asset documentation, purchase agreement, and title report.
• Read and interpret automated underwriting decision results in both desktop underwriter and loan prospector.
• Maintain an effective working relationship with internal and external clients. • Make copies of loan documents and submission of documents to processors. • Fielding customer inquiries and channeling them to appropriate personnel
Founder/Owner
Elite Green Cleaners - Omaha, NE March 2014 to March 2017
• Strategic Leadership: Established the vision, mission, and long-term strategy for the company, guiding it from inception to successful liquidation.
• Financial Management: Oversaw all financial aspects, including budgeting, financial analysis, and securing funding sources, resulting in sustainable growth.
• Business Development: Identified and cultivated new business opportunities, leading to the expansion of services and revenue streams.
• Team Leadership: Built and managed a high-performing team, fostering a culture of innovation, collaboration, and accountability.
• Sales and Marketing: Developed and executed effective sales and marketing strategies that drove customer acquisition and brand recognition.
• Operations Management: Implemented efficient operational processes, including supply chain management, inventory control, and logistics optimization.
• Customer Relations: Prioritized exceptional customer service, resulting in a loyal customer base and positive reviews.
• Compliance and Regulation: Ensured full compliance with all relevant laws, regulations, and industry standards.
• Problem Solving: Successfully navigated challenges and adapted to changing market conditions, demonstrating resilience and adaptability.
• Liquidation Strategy: Led the strategic decision-making process for the orderly liquidation of the company, maximizing returns for stakeholders.
Parts Specialist
Lexus of Omaha - Omaha, NE March 2010 to March 2014
• Forecasting parts needs and ordering parts to maintain optimal inventory levels • Monitoring the current parts inventory
• Pricing parts to maintain profitability
• Receiving parts, including placing them into inventory and properly labeling them • Helping customers find and purchase the correct parts
• Overseeing special orders
• Collaborating with service managers to ensure all parts are available for repair jobs
• Answer phone calls and respond to questions and requests about parts
• Greet customers in-person and determine what parts they need
• Coordinate with the service team to ensure parts are available or ordered promptly when needed • Receive, unpack, and store parts
• Track inventory and input items into the company log to ensure accurate inventory counts
• Process payments and returns when necessary

Present Skills
• Facilities Management
• Budgeting
• Recruiting
• Project Management
• Administrative Experience • Strategic Planning
• Human Resources
• Research
• Management
• Financial Report Writing • Employee Orientation  • Market Analysis
• Business Development • Financial Analysis
• Operations management (6 years)
Certifications and Licenses
IATA Certification
February 2023 to February 2025
Hazmat dangerous goods training and certification
  

Education
Double major Bachelor's degree in Biology and Neuroscience
Creighton - Nebraska