Jobs
>
New York City

    Concierge - New York, United States - The William Vale

    The William Vale
    The William Vale New York, United States

    3 weeks ago

    Default job background
    Description

    Concierge

    Reports to: Director of Guest Relations

    Intro

    The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort – we pride ourselves on offering warm hospitality to all.

    We understand that for our Colleagues to give their best work, we must meet (and exceed) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team.

    Overview

    Success awaits a hands-on, personable, motivated, and professional Concierge to join our team. Our Concierge is organized, responsible and has a genuine desire to create unique and memorable experiences for our guests.

    Responsibilities

    • Providing information about the hotel's amenities, services, and policies.
    • Handling guest requests, such as booking transportation, making restaurant reservations, or arranging tours and activities.
    • Offering recommendations for local attractions, restaurants, entertainment, and other points of interest.
    • Providing directions and maps to help guests navigate the area.
    • Offering insider knowledge about the city or region to enhance the guest experience.
    • Making reservations for guests at restaurants, theaters, spa services, or any other requested venues.
    • Booking transportation services, including taxis, limousines, or rental cars.
    • Assisting with arranging special occasions, such as anniversary celebrations or surprise gifts for guests.
    • Addressing guest concerns and resolving any issues or complaints to ensure guest satisfaction.
    • Keeping records of guest requests, reservations, and interactions.
    • Managing a database of local service providers and contact information.
    • Assisting with shipping lost items or helping guests retrieve belongings left behind.
    • Serving as a central point of contact for guests, offering assistance, information, and support throughout their stay.
    • Collaborating with other hotel departments, such as front desk, housekeeping, and room service, to meet guest needs.
    • Building relationships with repeat guests to provide personalized service and anticipate their needs.
    • Perform other duties as requested by ownership and management.
    • Attend all hotel required meetings and training.

    Skills

    • Must be able to effectively communicate both verbally and written, with all level of Colleagues and guests in an attentive, friendly, courteous and service-oriented manner.
    • Must be effective at listening to, understanding, and clarifying concerns raised by guests.
    • Must be able to prioritize departmental functions to meet deadlines.
    • Proactive approach to problem resolution, including: anticipating, preventing, identifying, and solving issues as needed. Contribute to short term and long-term problem solving.
    • Maintain a high standard of personal appearance and grooming.
    • Must be able to maintain confidentiality of sensitive guest information.

    Qualifications

    • Minimum of (2) years' Concierge in a hotel.
    • High School diploma or equivalent required.
    • Working knowledge of office software, PMS, and phone systems.
    • Flexibility with schedule, based on business demands.
    • Capacity to carry out minimum travel as needed.
    • Many concierges are fluent in multiple languages to assist international travelers (preferred but not necessary).
    • Comply with Standards and regulations to encourage safe and efficient hotel operations.
  • The Pierre, A Taj Hotel

    Concierge

    2 weeks ago

    The Pierre, A Taj Hotel New York, United States

    **_Bring your exceptional communication skills, attention to detail, and extensive knowledge of New York City, to curate unforgettable experiences for our guests, as a Concierge at The Pierre Hotel._**: · **P**OSITION OVERVIEW** · As a Concierge at The Pierre New York, A Taj Hote ...

  • Tech Connected

    Concierge

    2 weeks ago

    Tech Connected New York, United States

    **Job Location**: New York City · **Position**: Concierge · **About the Role**: · We are seeking a knowledgeable and personable individual to join our team as a Concierge. In this role, you will be the face of our establishment, providing exceptional service and assistance to our ...

  • UG2

    Concierge

    2 weeks ago

    UG2 New York, United States

    **Position Summary** · Seeking a Concierge for a luxury residential building in Midtown Manhattan. The Concierge will report to a Resident Manager and will be responsible for providing a comfortable atmosphere and stress-free environment to residents and their guests by deliverin ...

  • Benkey llc

    Concierge

    3 weeks ago

    Benkey llc New York, United States

    '''Duties''' · - Greet and welcome guests upon arrival · - Provide exceptional customer service and assist guests with inquiries and requests · - Maintain a clean and organized front desk area · - Answer phone calls and direct them to the appropriate department or staff member · ...

  • Marriott International, Inc

    Concierge

    3 weeks ago

    Marriott International, Inc New York, United States

    **Additional Information** Pay: $29.49 to $39.32/hour · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States VIEW ON MAP · **Schedule** Full-Time · **Located Rem ...

  • IHMS LLC.

    Concierge

    1 week ago

    IHMS LLC. New York, United States

    POSITION OVERVIEW: · - As a Concierge at The Pierre New York, A Taj Hotel, you will be the epitome of hospitality and service excellence. You will play a pivotal role in ensuring that our guests' needs are not only met but exceeded, providing personalized assistance and recommend ...

  • AIT Worldwide Logistics, Inc.

    Concierge

    1 week ago

    AIT Worldwide Logistics, Inc. New York, United States

    Introduction: · **_ · Come move the world with us_** · Wake up each day to be part of a **_global movement_**. A movement to make an impact. A movement to go for it A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing. · Make ...

  • Marriott International, Inc

    Concierge-lobby

    3 weeks ago

    Marriott International, Inc New York, United States

    **Información Adicional** Pay: $40.40 to $42.40/hr · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Ritz-Carlton New York Central Park, 50 Central Park South, New York, New York, United States VER EN MAPA · **Horario** Full-T ...

  • Atria Signature - West 86

    Concierge

    1 week ago

    Atria Signature - West 86 Manhattan, United States

    Overview: · We create communities where employees thrive in their work, helping our residents thrive in their homes. · We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order ...

  • The LINE, The Ned (US) & Saguaro Hotels

    Concierge

    6 days ago

    The LINE, The Ned (US) & Saguaro Hotels New York, United States

    **Benefits**: · - 401(k) · - 401(k) matching · - Company parties · - Competitive salary · - Dental insurance · - Employee discounts · - Free food & snacks · - Free uniforms · - Health insurance · - Opportunity for advancement · - Paid time off · - Parental leave · - Training & de ...

  • FirstService Residential

    Concierge

    2 weeks ago

    FirstService Residential Jersey City, United States

    **Job Overview**: · Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accu ...

  • Marriott International, Inc

    Lead Concierge

    1 week ago

    Marriott International, Inc New York, United States

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo ...

  • LIVunLtd

    Chef Concierge

    2 weeks ago

    LIVunLtd New York, United States

    As the Chef Concierge you will work at one of LIVunLtd's luxury residential or commercial buildings to oversee the concierge services the residents or tenants receive. The Chef Concierge will oversee day-to-day related concierge and facility functions and activities, and administ ...

  • White Diamond Properties LLC

    Concierge

    2 weeks ago

    White Diamond Properties LLC Jersey City, United States

    RESPONSIBLITES · - The position's duties include but are not limited to monitoring all people entering and exiting the building. · - Vetting all visitors and announcing guests of residents. · - Opening the door for residents and guests entering and exiting the building. · - Assis ...

  • LIVunLtd

    Hotel Concierge

    2 weeks ago

    LIVunLtd New York, United States

    LIVunLtd partners with five star hotels and is looking to bring on a high end concierge to join our team to offer high end concierge services in a hotel setting. A Hotel Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer ...

  • Safety Facility Services

    Residential Concierge

    3 weeks ago

    Safety Facility Services New York, United States Full time

    Are you a reliable and professional individual seeking an opportunity in the heart of the city? Safety Facility Services is searching for a Security/Concierge for a boutique residential property conveniently located just a short walk from Union Square. As a Security/Concierge, yo ...

  • Safety Facility Services

    Residential Concierge

    3 weeks ago

    Safety Facility Services New York, United States Full time

    Are you a reliable and professional individual seeking an opportunity in the heart of the city? Safety Facility Services is searching for a Security/Concierge for a boutique residential property conveniently located just a short walk from Union Square. As a Security/Concierge, yo ...

  • Safety Facility Services

    Residential Concierge

    3 weeks ago

    Safety Facility Services Manhattan, United States

    Safety Facility Services is in search of a friendly and professional concierge to manage all client services for our commercial and residential properties in the New York area. We're searching for individuals who can provide high-quality service to all tenants and understands the ...

  • Dream Midtown

    Substitute Concierge

    3 weeks ago

    Dream Midtown New York, United States

    Summary · At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Concierge are responsible for answering questions, giving direction and making detailed reservations or ...

  • Carnegie East House

    Concierge/receptionist

    3 weeks ago

    Carnegie East House New York, United States

    We are seeking a concierge for an assisted living facility in the upper east side of manhattan. Responsible for covering phones, and in house emergency system. Also monitoring staff call outs and notify management staff of any incidents. Shifts would be 3PM-11PM. Occasionally 11P ...