Concierge - Jersey City, United States - White Diamond Properties LLC
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White Diamond Properties LLC
Jersey City, United States
Verified Company
3 weeks ago
Description
RESPONSIBLITES
- The position's duties include but are not limited to monitoring all people entering and exiting the building.
- Vetting all visitors and announcing guests of residents.
- Opening the door for residents and guests entering and exiting the building.
- Assisting residents with packages, keeping careful records of all packages/deliveries coming to and being picked up by residents.
- Keep front desk / lobby presentable.
- Answer all incoming calls and redirect them or keep messages.
- Answer questions and address complaints.
- Enforce building policies and procedures, noise restrictions.
- Check surveillance cameras periodically.
- Respond to alarms by investigating and assessing the situation.
- Provide assistance to people in need.
- Submit reports of daily activity and important occurrences.
- Uphold confidentiality and discretion when handling sensitive resident information or situations.
- Knowledge of security protocols and emergency procedures
QUALIFICATIONS
- High school diploma or equivalent; hospitality background preferred.
- Strong communication and interpersonal skills, with the ability to interact confidently with residents, guests, and colleagues.
- Strong organizational abilities, with attention to detail and the ability to multitask in a fastpaced environment.
- Proficiency in using computer systems including property management software.
- Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.
- Some heavy lifting may be required up to 50 lbs.
3pm - 11pm