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- Support incoming inquiries related to Microsoft Dynamics (enhancement requests, defects, issues, etc.)
- Work as part of a team of Business System Analysts who have a wide range of projects, systems, and initiatives that they are responsible for.
- Provide guidance and recommendations for business process improvements and identify opportunities for automation.
- Evaluate business requirements, design, test, and deploy business system changes.
- Monitor critical system health, identify optimization opportunities, and identify causes of any failures; partner with IT to resolve.
- Participate in the development and execution of user acceptance test (UAT) plan, including identifying test scenarios, created test cases and test data preparation and documentation.
- Document processes and technical detail of automated systems. May provide user training to system users.
- Create and maintain reports in Power BI, Tableau, and/or Alteryx.
- Participate in ad hoc projects.
- Knowledge of credit and collections processes is highly desirable.
- SAP / S4 Hana super user experience including in-depth knowledge of SAP tables and functionality of FSCM CM.
- Microsoft Dynamics experience, ideally with Quote-to-Billing process.
- Functional knowledge of , Intaact, NetSuite, and High Radius.
- Ability to define business requirements, govern scope, manage, and document testing efforts.
- Must be able to quickly prioritize, problem solve, and work with a high level of accuracy.
- Capable of self-management and learning. A focus on growth and development and willingness to learn additional systems.
- Strong attention to detail and ability to delivery timely and accurate information in a fast-paced environment.
- Proficient with Jira.
- Ability to analyse complex business requirements and translate them into technical solutions.
- Excellent communication skills, both verbal and written.
- Bachelor's degree or 7+ years equivalent experience.
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Business Systems Analyst - San Jose, United States - Russell Tobin
Description
Job Description
Job DescriptionOur client, a global technology company based in San Jose, CA is seeking a Business Systems Analyst on a hybrid basis.
Contract (W2 Non-Exempt)
Pay Range: $75 - $84 per hour DOE.
Duties:
Requirements:
Education:
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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Company DescriptionRussell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.