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    Information Systems Analyst - San Jose, United States - City of San Jose

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    Description


    The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business.

    Moreover, San José is the center of cultural, government and economic activity for the region.

    The employees of the City of San José have embraced the following values:
    Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is

    seeking

    an individual whose values align with the values of the City's employees.
    The Department of Public Works

    is responsible for

    delivering capital improvement projects for a wide variety of City facilities and infrastructure,

    maintaining

    City facilities and fleet assets,

    facilitating

    and regulating development activities, and providing animal care and services.

    The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

    The Department of Public Works is recruiting to fill an Information Systems Analyst (ISA) position within the Enterprise GIS (Geographic Information Systems) team.

    Salary range(s) for this classification is

    $130, $159,017.04

    .

    This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be

    determined

    by the final candidates' qualifications and experience.
    The Enterprise GIS team

    operates

    out of the Department of Public Works but works across the

    City


    to coordinate GIS efforts, lead multi-departmental GIS projects, geospatially-enable City business systems, and administer Enterprise GIS infrastructure for citywide use.

    The

    City

    has standardized on a modern technology stack consisting of Windows Server, Esri ArcGIS platform,

    VertiGIS

    Studio, Safe Software FME, and SQL Server enterprise geodatabases. The

    City

    has an enterprise license agreement with Esri, and the Enterprise GIS team

    maintains


    a large Enterprise GIS server environment with public and internal-facing ArcGIS Server instances, complementary ArcGIS Portal and ArcGIS Online organizations, an SDE environment featuring a data catalog with over 1000 feature classes, and integrations with dozens of business systems.

    This GIS ISA position

    will function as a Geocortex/

    VertiGIS

    developer and

    will be primarily responsible for managing the

    VertiGIS

    environment and developing mapping applications and workflows within

    VertiGIS

    Studio

    .

    The ISA is a professional-level position in the IT professional management series and responsible for GIS system administration, database design, business system integration, application development, and implementation of large-scale enterprise projects.

    The position requires strong technical experience as

    well as the ability to take initiative and direct others.

    The ideal candidate must be a strong individual contributor that is able to take full ownership of projects, designing solutions in alignment with City Enterprise GIS standards and industry best practices and working at a hands-on level to build, implement, and support such solutions.

    The position demands proven ability to troubleshoot and resolve complex technical issues with limited resources. Advanced knowledge of the ArcGIS platform and Geocortex Essentials/

    VertiGIS

    Studio is

    required

    .
    The GIS ISA reports to the Enterprise GIS Manager. This position

    is responsible for

    programming that supports the development and maintenance of major applications used citywide.

    Key responsibilities and duties may include but are not limited to the following:

    Administer and manage the

    VertiGIS

    Studio environment, including planning for and conducting system upgrades; applying and confirming patches;

    capacity

    planning and load testing; troubleshooting and resolving system issues; managing security policies, user accounts, roles, and permissions; and

    maintaining

    system documentation.

    Configure new mapping applications using

    VertiGIS

    Studio Web 5.x, including web map authoring, site configuration, and development of print templates, reports, and workflows.

    Develop customizations to

    VertiGIS

    Studio applications as needed to extend out-of-the-box functionality. Customizations may include JavaScript components within the application or custom workflow activities.

    Upgrade/rebuild existing Geocortex Essentials 4.x sites/viewers, workflows, reports, and print templates or ArcGIS Web Application Builder (WAB) applications on the

    VertiGIS

    Studio 5.x platform.

    Meet with business owners and end users to gather and document requirements and prepare and present solution design. Design, build, and deploy mapping applications and/or enhancements. Provide documentation, training, and support to end users.

    Establish and document best practices and standards for

    VertiGIS

    Studio applications and components and provide training/support to other City GIS staff looking to leverage

    VertiGIS

    Studio.

    Assist

    with administration of the City's ArcGIS Enterprise (ArcGIS Server and Portal) environments and enterprise

    geodatabases, and

    support other Enterprise GIS projects and initiatives as needed.

    In addition, this position is part of a team responsible for providing GIS support in the Emergency Operations Center (EOC) when activated

    .
    This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for

    additional

    opportunities that may

    utilize

    the applicants from this recruitment.

    Education:
    A

    Bachelor's Degree

    from an accredited college or university in a relevant field.

    Experience:


    Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.


    Acceptable Substitutions:
    Additional

    years of increasingly responsible

    directly related

    work experience may be substituted for education on a year-for-year basis.

    Completion of a

    Master's Degree


    in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.


    Certifications:
    Possession of a valid State of California driver's license may be

    required

    .

    The ideal candidate will

    possess

    the following competencies, as

    demonstrated

    in past and current employment history.

    Desirable competencies for this position include:

    Job Expertise:
    Demonstrates


    knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

    Candidates must have advanced experience with

    the ArcGIS platform and

    Geocortex Essentials/

    VertiGIS

    Studio.

    Communication Skills:
    Effectively conveys information and expresses thoughts and facts clearly, orally and in writing;

    demonstrates

    effective use of listening skills and displays openness to other people's ideas and thoughts.

    Demonstrates ability

    to provide training to technical and non-technical users in small and large group settings and

    ability to produce technical documentation,

    such as system and application design document

    s

    , migration plans, standard operating procedures, and other technical policies and procedures.

    Teamwork & Interpersonal Skills:
    Develops effective relationships with co-workers and supervisors by helping others

    accomplish

    tasks and using collaboration and conflict resolution skills.

    Analytical Thinking:
    Approach

    es

    a problem or situation by using a logical, systematic, sequential approach.

    Demonstrates ability to isolate and resolve performance and other technical issues within a complex enterprise server environment.

    Problem Solving:
    Approaches a situation or problem by defining the problem or issue;

    determines


    the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

    Applies sound problem

    solving to the design and buildout of geospatial solutions by gathering requirements and selecting

    appropriate tools

    and methods to deliver an efficient and cost-effective solution.

    Project Management:
    Ensures support for projects and implements agency goals and strategic

    objectives

    .

    The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions.

    You must answer all questions to be considered

    or your application may be

    deemed

    incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to

    proceed

    in the selection process.

    Additional

    phases of the selection process will consist of one or more interview

    s.
    If you have questions about the duties of these positions, the

    selection

    or hiring processes, please contact

    Crystal Diaz

    at

    #J-18808-Ljbffr

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