- Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
- Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements
- Partner with Service Manager & Service Operations Lead to prepare bi-weekly technician schedule
- Proactively distribute work orders for jobs daily
- Adhere to scheduling guidelines and work order priority to manage schedule
- Assist with the management and recording of non-productive technician time
- Will support the accounts receivable team with reconciliation of past due invoices.
- Reconciling technician expenses with work orders after project completion
- High School diploma or GED
- Must have a valid Driver's License
- 2+ years customer service experience
- 6+ months of experience scheduling and supporting customers via telephone and email
- Experience in the HVAC industry.
- Excellent verbal and written communication skills
- Strong organizational skills
- Excellent attention to detail and accuracy
- Experience with Microsoft Office
- Experience with Salesforce or similar CRM
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Service Coordinator Level I
1 day ago
Climatec LLC Bloomfield, United States**About Climatec** · For over 40 years, Climatec has steadily invested in their people, technology, and services to be a trusted business partner for building solutions. As part of the Bosch Building Technologies Integrator Business in North America, Climatec is one of the leadin ...
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resident services coordinator
6 days ago
Erickson Living Novi, MI , USA, United States Full timeLocation: · Fox Run Village by Erickson Senior Living · Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and ...
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Coordinator - Service Sales
1 week ago
Rolls-Royce Solutions America Novi, United StatesJob Functions: · At Rolls-Royce, we see sustainability in the field of drive and energy solutions as both the biggest challenge and biggest opportunity of our time. That's why we have set targets to reach Net Zero by 2050. In our Power Systems division, we have set an even more ...
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Resident Services Coordinator
3 days ago
Erickson Senior Living Novi, United States Full timeLocation:Fox Run Village by Erickson Senior LivingFox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and healt ...
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Service Coordinator
1 week ago
Exotic Automation & Supply Wixom, United StatesGeneral Summary: · Carries out the day-to-day Mobile Service operations assisting with administrative duties of the department. Responsibilities include, but not limited to, complete knowledge of Exotic product lines, servicing customer inquiries, product requests, quotations, or ...
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Service Coordinator
1 week ago
Exotic Automation & Supply Wixom, United StatesGeneral Summary: Carries out the day-to-day Mobile Service operations assisting with administrative duties of the department. Responsibilities include, but not limited to, complete knowledge of Exotic product lines, servicing customer inquiries, product requests, quotations, orde ...
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HVAC Commercial Service Coordinator
1 week ago
Carrier Global Corporation Novi, United StatesSchedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated. Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements. Part HVAC, Coordinator, Commercial ...
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Services Coordinator
4 days ago
Centria Autism Farmington, United StatesEvery child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ...
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Registered Nurse
1 day ago
The Manor of Novi Novi, United StatesPart Time Nights, 7:00pm-7:00am, Available · Agency Free · Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at The Manor of Novi, you have the opportunity to use your nursing ...
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Service Coordinator
1 week ago
Exotic Automation & Supply New Hudson, United StatesJob Description · Job DescriptionGeneral Summary: · Carries out the day-to-day Mobile Service operations assisting with administrative duties of the department. Responsibilities include, but not limited to, complete knowledge of Exotic product lines, servicing customer inquiries ...
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USA - Sales and Service Coordinator
4 days ago
Metrologic Group Wixom, United StatesJob Description · Job DescriptionThe Company · Metrologic Group, a Sandvik company, is a global leader in 3D measurement and inspection software. We are passionate about advanced technologies and innovation. · With high sales growth in 2022 and 2023, our team is growing · The Pro ...
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Service Coordinator
2 weeks ago
Quality Care Hospice Careers Franklin, United StatesOverview: Service Coordinator - Bingham Farms Pay: $20 - $24 per hour Schedule: Mon - Fri 8:30am - 5pm JOB SUMMARY: The Service Coordinator reports to the Hospice Administrator and possesses knowledge, training and experience in the Hospice Intake, Scheduling, and Coordination of ...
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Service Coordinator
3 days ago
MacDermott Roofing, Inc. Livonia, United StatesJob Description · Job DescriptionSalary: 44,000 DOE · About Us · We are a commercial roofing provider that services the south east Michigan area. We provide repair and new roof installation services to commercial customers. We operate based on a set of (5) core values: Do what's ...
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Service Coordinator
2 days ago
Nikon Metrology, Inc. Brighton, United StatesJob Description · Job DescriptionSERVICE COORDINATOR JOB PURPOSE: · Nikon Metrology is seeking a Service Coordinator who will be responsible for the coordination of parts and personnel to support the service departments field operations. · LOCATION: · Remote - 95% · Travel - ...
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Patient Services Coordinator
1 week ago
OPTIMAL CARE INC Franklin, United States· Come be part of the Optimal Team Rated one of the Top Workplaces by Detroit Free Press · The Patient Services Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the a ...
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Customer Service Management
1 week ago
Horizon Innovations Walled Lake, United StatesWho we are, Luxess: · We spread joy, are there every day and accompany very special moments. · Strong scents for strong brands - for him & her. National and international. · We develop and market fragrances/perfumes under well-known brand names and from well-known personalities. ...
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Process and Project Management Quality Assurance
2 weeks ago
Emerald Enterprises Walled Lake, MI, United States FreelanceCompany Description: · We are a leading sports technology company based in Walled Lake, MI, specializing in the intersection of sports, media, and betting. Our expertise and technology are relied upon by over 1,700 sports federations, media outlets, betting operators, and consume ...
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Service Coordinator
1 week ago
Rite-Hite Dearborn, United StatesJob Category:Customer Service & Contact Center OperationsSchedule:Full timeJob Description: Company Description: · Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales orga ...
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Service Coordinator
2 weeks ago
Crane Engineering Sales Inc Belleville, MI, United States Full timeProfessional Pump is a division of Crane Engineering Sales, LLC., As a result of our growth, we have a need for a Service Coordinator . · Provide sales support for Crane products and services to Account Managers and customers. · Develop and maintain product and product knowledg ...
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Scheduling
4 days ago
Spoon River Home Health Farmington, United States**Are you a critical thinker with great problem solving skills? Do you enjoy and have a knack for figuring our complicated scenerios and tackling problems head-on? If so, this opportunity is perfect for you** · **JOB DESCRIPTION SUMMARY** · The Client Services Specialist is respo ...
HVAC Commercial Service Coordinator - Novi, MI, United States - Carrier
Description
Country:United States of America
Location:
CAM12: CCS-Farmington Hills,MI 40120 Grand River Avenue, Novi, MI, 48375 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About This Role This position is for a Staff Dispatch Coordinator who is under minimal supervision. The ideal candidate can solve problems in dispatching, scheduling, and assigning work assignments to field team for maximum optimization. Work with staff in gathering, verifying, and processing documentation, warranty documentation, and relies on moderate to extensive experience and judgment to plan and accomplish assigned tasks. Key Responsibilities:
