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    Customer Service - New York, United States - Test Account

    Test Account
    Test Account New York, United States

    2 weeks ago

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    Description

    2020 Companies has an immediate part-time, American Sign Language fluent customer service role representing our client, Samsung Electronics America.

    Are you engaging and enthusiastic? Are you fluent in American Sign Language? Can you deliver a world class customer experience with every interaction? Are you passionate about the latest and greatest technology, and its use in content creation? Then dont miss the opportunity to take the next step in your career, and work with one of the worlds leading technology brands, Samsung.

    ASL Customer Service Video

    What's in it for you?

    • Competitive, weekly pay
    • Hourly pay starting at $ per hour based on candidate experience
    • Next day pay on-demand with DailyPay
    • Paid training completed online, at home
    • Working with latest and greatest Samsung technology
    • Flexible schedule with evenings and weekends available

    Your Role as an Experience and Service Concierge is to:

    • Serve as a product expert, communicating about devices that fit customer lifestyles through discovery and relationship building with each customer
    • Engage & interact with customers in 1:1 and large group settings with passion, energy, and deep knowledge of Samsung products
    • Demo a wide variety of Samsung products and position the ecosystem based on consumer lifestyles
    • Drive sales and customer experience
    • Be flexible as you support a wide variety of small (daily workshops) and large (concerts) events
    • Maintain a high energy and professional attitude at all times
    • Provide accurate and complete interpretation of all information

    We are looking for someone who:

    • Completed an interpreting course, is ASL Certified
    • Has experience in consumer facing environments (sales, customer service, etc.)
    • Always energetic with a big personality and ability to hype a group as small as 1, to as large as 100
    • Interested in one or more areas in technology, gaming, beauty and fashion, music, living (DIY & Cooking), Health & Wellness
    • Passion for the community and engaging with different outreach groups
    • Understanding/Interest of basic content creation, podcasting, video editing, song recording etc.
    • Ability to build relationships with a wide range of stakeholders and customers
    • Flexible and adaptable with an eye for detail, and a passion for teamwork and innovation
    • This position and potential offer of employment is contingent on your compliance with the client's requirement that all employees in this position be fully vaccinated against COVID-19, subject to our accommodation review process.
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