Customer Service Rep - York, United States - Lincare
Description
work directly with medical professionals and physicians to facilitate patient care- advocate for and work in lockstep with chronic patients
- work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
- provide outcome-based solutions for our physician referral sources and existing patient population
- Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
- Prepare and analyze the billing and setup paperwork for patient services
- Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
- Recommend potential products or services to management by collecting patient information and analyzing customer needs
- Actively participate in the training of new customer service and sales personnel
Qualifications:
- High school diploma or GED preferred
- Proven work experience required
- Multitasking capabilities
- Computer and technological literacy
- Positive and professional personal image
Physical Demands:
This employee must occasionally lift and/or move up to 25 pounds.
CSR
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
Ability to Commute:
- York, PA preferred)
Work Location:
In person
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