Laboratory Operations Manager - Athens, United States - University of Georgia

Description

Posting Details

Posting Details

Posting Number
S12024P

Working Title
Laboratory Operations Manager

Department
VetMed-Poultry Diagnos & Rsch

About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education ). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department
The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health.

The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well-rounded, accepting academic environment as embodied in our Principles of Community


College/Unit/Department website

Posting Type
External

Retirement Plan
TRS or ORP

Employment Type
Employee

Benefits Eligibility
Benefits Eligible

Full/Part time
Full Time

Work Schedule

Additional Schedule Information
8am - 5pm Monday - Friday; some weekends and holidays may be required

Advertised Salary
Commensurate with qualifications and experience

Posting Date
05/01/2024

Open until filled
Yes

Closing Date

Proposed Starting Date
06/01/2024

Special Instructions to Applicants

Location of Vacancy
Athens Area

EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ).

Position Information

Classification Title
Laboratory Professional AD

FLSA
Exempt

FTE
1.00

Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications
Bachelor of Science and MS or equivalent/comparable science degree and two years of Quality Management or Quality Assurance experience. Knowledge of implementation, monitoring and maintaining a Quality System. Experience in participating in and leading auditing procedures. Excellent communication skills both interpersonal, oral and written. Familiarity with the American Association of Veterinary Laboratory Diagnosticians (AAVLD) Quality Standard and requirements. Experience using Lab information Management Systems (LIMs). Familiarity with poultry, veterinary medicine and/or diagnostic testing. Leadership experience.

Position Summary
This position is responsible for overseeing aspects of laboratory operations at the Poultry Diagnostic and Research Centers (PDRC) Diagnostic Services Lab. The Operations Manager will also serve in the role of Project Manager and administrator of the Laboratory Information Management System (LIMS) and the Client Portal for PDRC Diagnostic Lab. The incumbent will manage laboratory inventory, including reagents, consumables, and equipment maintenance schedules. This position will develop and implement standard operating procedures (SOPs), working with the guidance of the Quality manager, to ensure consistency and accuracy of the diagnostic processes. The incumbent will directly oversee sample processing, testing procedures and results reporting for the serology section and will work at the direction of (and/or in the absence of) the Lab Manager II to oversee and coordinate sample and resulting flow to/from 6 laboratory sections (Accession, Necropsy, Virology, histopathology, Bacteriology and Mycoplasmology). This position will recruit, train, and supervise laboratory personnel, including the serology technician and student worker(s). The incumbent will also provide ongoing training and professional development opportunities to support continuous improvement of staff skills and knowledge. The operations manager will serve as a key point of contact for clients, veterinarians and other stakeholders regarding laboratory services, test results, and invoices. Client communication and collaboration to assist in connecting clients with information for sample submission, interpretation of results and recommendations for further action will be expected.

Knowledge, Skills, Abilities and/or Competencies

• Strong leadership and managerial skills for overseeing laboratory operations.
• Experience supervising laboratory personnel, managing workflows and implementing quality control measures.
• Excellent communication skills are essential for interacting with staff, clients, veterinarians, and other stakeholders.
• A commitment to continuous learning.

Physical Demands

• Sit or stand for long periods of time.

Is driving a responsibility of this position?
No

Is this a Position of Trust?
Yes

Does this position have operation, access, or control of financial resources?
No

Does this position require a P-Card?
No

Is having a P-Card an essential function of this position?
No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes

Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

• Direct and supervise the daily activities of the Diagnostic Services Laboratory - Serology section and work at the direction of (and/or in the absence of) the Lab Manager II to oversee and coordinate sample and resulting flow to/from 6 laboratory sections (Accession, Necropsy, Virology, histopathology, Bacteriology and Mcoplasmology).
• Prioritize workloads for maximum efficiency and timely processing of specimens. Maintain (and edit as needed) accurate client information.

Percentage of time
20

Duties/Responsibilities

• Case oversight; Ensure recording of specimen information, logging and forwarding to support labs, accuracy, and validity of all test results.
• Order and maintain equipment & supplies. Follow up on delinquent accounts as necessary.

Percentage of time
20

Duties/Responsibilities

• Manage ongoing client portal development and enhancement.
• Manage implementation and updates to LIM system by consulting with section heads or technicians as needed to determine their needs.
• Present the requests to the programmers, receiving quotes for work orders, following up with programmers for timelines, reviewing and testing new functions and confirming completion of work orders.

Percentage of time
20

Duties/Responsibilities

• Review cases for completeness, finalize cases in order to generate sales orders and invoices.
• Distribute invoices to clients for payment, follow up with client accounts payable as needed and follow up on delinquent accounts to insure payment of invoices.

Percentage of time
15

Duties/Responsibilities

• Maintain training and certification and safety records. Schedules training as needed.

Percentage of time
10

Duties/Responsibilities

• Audit and correct (quarterly) training records, inventory records, and equipment/media quality documentation.

Percentage of time
10

Duties/Responsibilities

• Generates waste cards and schedules hazardous waste disposal of obsolete or expired chemicals.
• Reviewing, auditing, and updating emergency and safety procedures, systems, and protocols (annually).

Percentage of time
5