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Peoria

    Patient Service Representative for Peoria - Abrazo Medical Group

    Abrazo Medical Group
    Abrazo Medical Group Peoria, United States

    1 week ago

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    Description

    4000 sign on bonus for new hires

    Summary: A non-exempt medical office position responsible for front office processes in the physician practice

    Essential Job Responsibilities:

    • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
    • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
    • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
    • Greeting patients entering the physician practice.
    • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
    • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
    • Assists in checking out patients and assists them with referral processing and scheduling process
    • Collects co-pays and posts charges.
    • Charge entry and patient balance processing.
    • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
    • Explain and enroll patients in the patient portal.
    • Additional responsibilities as needed.

    Education: High school diploma/GED or equivalent working knowledge.

    Experience: One year customer service experience, preferably in a hospital or physician office setting.

    #LI-KK1

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