Insurance Customer Service Representative - Glendale, United States - Jason Hagerty-District Office

Jason Hagerty-District Office

Verified Company

Glendale, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team.

We are currently seeking to fulfill a full-time position.

Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary:
$ $24.00 per hour

Benefits
Hourly Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Responsibilities

Secure all Trailing Documents from customers.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and upsell opportunity including financial products.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Provideexceptional customer service.
Provides ongoing support to insurance clients as needed.

Requirements:

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multitask, followthru and followup.
Must have ability to multitask.
Prior Sales Experience.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.

Company Description
Our District revolves around our vision and goals.

These beliefs provide us with a unified clear understanding of our purpose to help Farmers agency owners in our District.

I believe that if we adhere to our vision and meet our goals, we will be successful. Learn more about what it means to join my District and the Farmers family as an agency owner today.