Mortgage Customer Service Representative - Glendale, United States - AANSEACORE INC.
Description
We are looking for talented and dynamic Order fulfillment associates to join our client located in the US.Qualifications:
- Associates degree or equivalent experience.
- Minimum one year of customer service experience in a fastpaced environment.
- Experience in UCC, mortgage, secured transactions, lending, commercial title/abstracting, or commercial banking preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry.
- Strong written and verbal communication skills.
- Ability to manage and prioritize tasks effectively.
- Excellent problemsolving and analytical abilities.
- Flexibility to work overtime as needed.
Responsibilities:
- Build strong relationships with internal/external stakeholders.
- Conduct searches, document retrieval, preparation, execution, filings, and recordings.
- Assist with order fulfillment and issue resolution.
- Demonstrate and explain service offerings and procedures.
- Make informed decisions to meet client expectations.
- Provide recommendations to enhance efficiency and satisfaction.
- Challenge and improve existing processes.
- Assist with training on products and company databases.
Benefits:
- Competitive Hourly Rate (Experience Dependent)
Job Type:
Contract
Pay:
$ $23.00 per hour
Expected hours: 40 per week
Experience level:
- 3 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Ability to Commute:
- Glendale, CA (required)
Work Location:
In person
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