- Experience supporting the Bloomberg and Fidessa/OMS
- Knowledge of industry regulations and basic practice and procedure of securities trading
- Knowledge of Cash Equities Products
- Knowledge of Fidessa and Bloomberg
- Familiarity of FIX protocol and FIX ATDL protocol
- Knowledge of scripting tools i.e. Excel VBA, Python and SQL for data manipulation and automation
- Ability to work in Agile environment (Kanban and SCRUM)
- Provide Application Support for multiple Equity Sales and Trading Applications focusing on Bloomberg and Fidessa/OMS
- Provide front office and operational support to traders across various regions
- Support trading platforms during high paced production trading scenarios
- Be able to quickly analyze and manage incidents in production environments and quickly communicate resolutions to the Equity Sales and Trading Desk
- Support and coordinate with stakeholders and end users to resolve system issues that may impact trade functionality
- Coordinate with external client OMS es & execution venues to certify new connections for inbound order flow
- Maintain inventory for FIX providers
- Support testing, troubleshooting of application(s) including application upgrades both during and outside of normal business hours
- Work closely with traders to ensure their understanding of any new products implemented on the desk
- Ensure a timely and detailed response to all inquiries received by stakeholders, traders and external clients
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