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Customer Success Specialist
1 week ago
Idaho State Job Bank Boise, United StatesCustomer Success Specialist - DOPL at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Customer Success Specialist - DOPL Posting Begin Date: 10/04/2023 Posting End Date: 12/31/2023 Category: Customer Service Sub Category: Clerical & Data Entry Wor ...
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Customer Success Specialist
3 weeks ago
State of Idaho Boise, United States· Customer Success Specialist · Applications will be accepted through 4:59 PM MST on the posting end date. If you have previously applied to this position, you do not need to apply again. · This Customer Success Specialist position is a great opportunity for a professional w ...
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Temporary Customer Success Specialist
16 hours ago
Idaho State Job Bank Boise, United StatesTemporary Customer Success Specialist - DOPL at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Temporary Customer Success Specialist - DOPL Posting Begin Date: 09/18/2023 Posting End Date: 12/31/2023 Category: Customer Service Sub Category: Cleri ...
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Customer Success Specialist
4 weeks ago
Idaho Division of Human Resources Boise, United StatesCustomer Success Specialist - DOPL · Posting Begin Date: 2024/05/07 · Posting End Date: 2024/08/11 · Category: Customer Service · Sub Category: Clerical & Data Entry · Work Type: Full Time · Location: Boise, ID, United States · Minimum Salary: 16.96 · Maximum Salary: 16.96 · Pay ...
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Customer Success Specialist
1 week ago
State of Idaho Boise, United StatesProvide front-line customer service and multi-tasking functions that may include: greeting visitors and callers, answering questions about licenses and related fees, along with accessing the relevant rules and regulations. Perform a variety of office Specialist, Customer, Retail ...
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bsn nclex success specialist
3 weeks ago
Unitek Learning Boise, ID , USA, United StatesCompany Description · As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewar ...
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Customer Success Voice Specialist
6 days ago
Idaho State Job Bank Boise, United StatesCustomer Success Voice Specialist at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture a ...
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Customer Success Specialist
16 hours ago
Idaho State Job Bank Meridian, United StatesCustomer Success Specialist at Vontier in Meridian, Idaho, United States Job Description Description The Customer Success Specialist will act as a subject matter expert for our marketing campaign solution tool. This person will partner with customers to provide the best possible ...
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Project Specialist
2 weeks ago
Insight Global Boise, United StatesProject Support Specialist · Job Summary: · As a Project Support Specialist, you will collaborate closely with project coordinators to ensure the successful execution of projects within the organization. Your role involves overseeing assigned projects, handling technical requests ...
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Project Controls
1 week ago
POWER Engineers Boise, United States Full timeProject Controls - Scheduler · POWER Engineers, Inc. is seeking a Project Control Specialist for our Power Delivery Project Services Group VI Department in Boise, ID. This position will have the ability to work in the office, hybrid or remote, and will report to the Project Serv ...
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Director of College Sales, Western Region
2 weeks ago
SA Recycling Idaho, United States Full timeThe Director of Sales is responsible for meeting and exceeding annual financial and net sales goals for BFW products to be marketed within a defined geographic area of the US consisting of several sales regions. Director of Sales is responsible for managing the regional managers ...
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Regional Property Manager
2 weeks ago
Peak Living Boise, United StatesPeak Living is currently seeking a qualified Regional Manager to join our team · Under the direction of the Regional Vice President, the Regional Manager assists in the development and monitoring of company policies and procedures related to property management; recruits, trains, ...
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Patient Access Specialist
20 hours ago
Terry Reilly Health Services Boise, United StatesAt Terry Reilly, we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team. · We provide integrated care throughout the Treasure Valley with our medical, dental, and behavioral health service ...
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Member Support Specialist II
2 weeks ago
PacificSource Boise, United States Full timeLooking for a way to make an impact and help people? · PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protecte ...
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Expert, Procurement
2 weeks ago
Exyte Boise, United StatesYour vision is ambitious · . Just like ours. Our people are our success. As one of us, you will contribute to engineering excellence for the high-tech markets of the future, including semiconductors, batteries, pharmaceuticals, biotechnology, and data centers. At Exyte, you wil ...
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Parking Compliance Officer
2 weeks ago
Boise State University Boise, United States Full timeAbout Us:Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world. · Boi ...
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Project Controls
4 days ago
POWER Engineers Boise, United StatesProject Controls - Scheduler · POWER Engineers, Inc. is seeking a Project Control Specialist for our Power Delivery Project Services Group VI Department in Boise, ID. This position will have the ability to work in the office, hybrid or remote, and will report to the Project Serv ...
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Client Support Specialist
2 weeks ago
Live Nation Worldwide, Inc. Idaho, United States Part timeTHE JOB · This position will support the Universe division within Ticketmaster. You will deliver services to support the client's day-to-day needs related to the use of ticketing systems and products. The CSS will be responsible for maintaining agreed upon service levels. They w ...
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Senior Conversational AI Developer
2 weeks ago
Live Nation Worldwide, Inc. Idaho, United States Full timeTHE JOB · Ticketmaster, a global leader in live event ticketing, is seeking an experienced Senior Developer to join our dynamic team. This role is instrumental in developing and enhancing our customer service capabilities through the implementation and improvement of AI-powered ...
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Benefits Specialist
2 weeks ago
Pennant Boise, United StatesWe are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support. · About the Company · Pennant Services is ...
Senior Customer Success Specialist - Boise, United States - Idaho State Job Bank
Description
Senior Customer Success Specialist at Concentrix in Boise, Idaho,United States Job Description Job Title:
Senior Customer Success Specialist Job Description Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for a Senior Customer Success Specialist to join our team. Today.At Concentrix, we aim to find and grow exceptional people like you Imagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community.
Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.You Have:
+ 4+ years of experience working in a customer service + Prior success in achievement of personal and team sales quota/goals + Experience in high-volume calling + Experience learning new technology and data + Process orientation and ability to follow call scripts + Problem solving skills + Excellent knowledge of MS Office programs + Experience working with or similar CRM + Experience or willingness to work from home
You Will:
+ Manage high volume of customer contacts and communications through phone and email each day + Use contact search and productivity tools to verify contact information is accurate + Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion + Develop a level of product knowledge to speak intelligently to customers and address specific objections + Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems + Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, 'Voice of the Customer' + Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage + Work with teams and management to promote a positive customer experience Our Benefits and Perks + Various medical, dental, vision plan and life insurance programs + Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts + Paid time off, disability programs and paid parental leave. + Rewards and recognition programs + Wellness Incentive Program + Learning and Development Programs + Base Salary of $32,000 ($15.38 hourly) or more based on qu To view full details and how to apply, please login or create a Job Seeker account