- Support the Sales team with all daily tasks to assist with the departmental goals and objectives.
- Maintain and manage sales system database.
- Generate and amend sales contracts, addendums, and other sales documents.
- Coordinate travel arrangements for management team, including but not limited to, organization of scheduling appointments, shipping marketing materials, and completing expense and post trip reports.
- Coordinate and effectively communicate pertinent Group & Event information and/or materials to appropriate departments in a timely manner.
- Develop and maintain positive professional relationship with internal management and team members, as well as external partners and guests.
- Assist Sales team with coordinating and arranging customer interactions.
- Provide excellent customer service to customers and clients on behalf of the Sales organization.
- Effectively address stressful situation with poise, discretion, and kindness.
- Provide Sales team with clerical and administrative support include emailing, answering phones, and performing all other general office duties.
- Assist with all client reservations, gifts, certificate creation and redemption, amenity requests, and travel collateral.
- Process requests as needed by Manager or Director.
- Obtain and maintain position-specific licensing.
- Other duties as assigned.
- Proficient in Microsoft Application (Outlook, Word, Excel, PowerPoint), Delphi and Opera
- Excellent written and verbal communication skills presenting information clearly.
- Excellent Customer Service Skills
- Ability to work varied shifts, including nights, weekends and holidays.
- At least one year of experience in 5-star/luxury, hotel sales or hotel operations.
- Previous experience working in a large, luxury resort setting.
- High School Diploma
- At least two years of previous experience in Hotel Sales in a similar or related field.
- Proof of eligibility to work in the United States.
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Coordinator, Sales - Las Vegas, United States - Resorts World Las Vegas
Description
Overview:
Summary Statement:
This role will be responsible for assisting and supporting the Sales management team with daily job responsibilities and tasks as provided by Managers and Director.
Job Duties:Primary Job Duties Includes, but is not limited to:
Qualifications Includes, but is not limited to:
Preferred:
Minimum Education and Experience:
Certificates, Licenses, Regulations:
