Sales Coordinator - Las Vegas, United States - MGM Resorts International

Description

THE JOBThe Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives or Corporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes


STARTING PAY RATE:
$19.50 per hourTHE DAY-TO

• DAYProcess reservations, confirmations, cancellations, special handling alerts, and amenities.

Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.

Be a resource on activities, services and amenities within our resorts and Las Vegas.

Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clientsManage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.

Prepare expense reports and maintain files to highly sensitive and confidential information.

Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs.

Assist in responding to customer correspondence and requests as needed, and in Executives absence. THE REQUIREDHigh School Diploma, GED or equivalentAge 21+Prior Relevant Guest service experienceWHAT WILL MAKE YOU STANDOUTAdministrative experience, preferably within a hospitality, hotel, or sales functionExperience working in a similar resort settingTHE IDEAL CANDIDATE Excellent customer service skillsOrganizational skills to function effectively under time constraints, within establishedPossess excellent written, verbal and interpersonal communication skillsProfessional appearance and demeanorKnowledge of Microsoft OfficeStrong telephone and e-mail etiquetteEffectively communicate in English, both oral and written forms