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    Sales Coordinator - Las Vegas, United States - MGM Resorts International

    MGM Resorts International
    MGM Resorts International Las Vegas, United States

    2 weeks ago

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    Description

    THE JOB

    The Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives orCorporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes.

    STARTING PAY RATE: $19.50 per hour

    THE DAY-TO-DAY

    • Process reservations, confirmations, cancellations, special handling alerts, and amenities.
    • Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute toother departments as needed.
    • Be a resource on activities, services and amenities within our resorts and Las Vegas.
    • Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients
    • Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
    • Prepare expense reports and maintain files to highly sensitive and confidential information.
    • Provide excellent service consistent with the property's core service standards and brand attributes and maintain positiveworking relationships and partnerships with clients and employees by understanding their expectations and anticipating theirneeds.
    • Assist in responding to customer correspondence and requests as needed, and in Executives absence.

    THE REQUIRED

    • High School Diploma, GED or equivalent
    • Age 21+
    • Prior Relevant Guest service experience

    WHAT WILL MAKE YOU STANDOUT

    • Administrative experience, preferably within a hospitality, hotel, or sales function
    • Experience working in a similar resort setting

    THE IDEAL CANDIDATE

    • Excellent customer service skills
    • Organizational skills to function effectively under time constraints, within established
    • Possess excellent written, verbal and interpersonal communication skills
    • Professional appearance and demeanor
    • Knowledge of Microsoft Office
    • Strong telephone and e-mail etiquette
    • Effectively communicate in English, both oral and written forms
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