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    Coordinator, Sales - Las Vegas, United States - Resorts World Las Vegas

    Resorts World Las Vegas
    Resorts World Las Vegas Las Vegas, United States

    3 weeks ago

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    Description

    Overview:

    Summary Statement:

    This role will be responsible for assisting and supporting the Sales management team with daily job responsibilities and tasks as provided by Managers and Director.

    Job Duties:

    Primary Job Duties Includes, but is not limited to:

    • Support the Sales team with all daily tasks to assist with the departmental goals and objectives.
    • Maintain and manage sales system database.
    • Generate and amend sales contracts, addendums, and other sales documents.
    • Coordinate travel arrangements for management team, including but not limited to, organization of scheduling appointments, shipping marketing materials, and completing expense and post trip reports.
    • Coordinate and effectively communicate pertinent Group & Event information and/or materials to appropriate departments in a timely manner.
    • Develop and maintain positive professional relationship with internal management and team members, as well as external partners and guests.
    • Assist Sales team with coordinating and arranging customer interactions.
    • Provide excellent customer service to customers and clients on behalf of the Sales organization.
    • Effectively address stressful situation with poise, discretion, and kindness.
    • Provide Sales team with clerical and administrative support include emailing, answering phones, and performing all other general office duties.
    • Assist with all client reservations, gifts, certificate creation and redemption, amenity requests, and travel collateral.
    • Process requests as needed by Manager or Director.
    • Obtain and maintain position-specfic licensing.
    • Other duties as assigned.
    Qualifications:

    Required Qualifications: Includes but is not limited to:

    • Proficient in Microsoft Application (Outlook, Word, Excel, PowerPoint), Delphi and Opera
    • Excellent written and verbal communication skills presenting information clearly.
    • Excellent Customer Service Skills
    • Ability to work varied shifts, including nights, weekends and holidays.

    Preferred:

    • At least one year of experience in 5-star/luxury, hotel sales or hotel operations.
    • Previous experience working in a large, luxury resort setting.

    Minimum Education and Experience:

    • High School Diploma
    • At least two years of previous experience in Hotel Sales in a similar or related field.

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States
    • Position required licenses
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