Jobs
>
New York City

    Service Manager - New York, United States - Sonsray Inc.

    Sonsray Inc.
    Sonsray Inc. New York, United States

    1 week ago

    Default job background
    Description

    As we continue to grow, our **Sonsray Fleet Services** division is seeking to hire a **Service Manager** for our **Thermo King** dealership in **Long Island, NY**. **Company Overview:**

    **Sonsray Inc.** is privately owned and operated company. From the borders of Mexico to Canada we cover, Arizona, California, Nevada, Oregon, Washington, New York and New Jersey making us the largest **Thermo King** transport refrigeration & temperature control equipment dealership and **CASE** **CNHi Construction Equipment Dealership** on the West Coast. Our **Sonsray** team is a growing dynamic company with over 600 employees and 30+ combined locations for new & used equipment sales, genuine parts, factory authorized warranty repair, fleet maintenance and rentals that offers a unique environment fostering individual growth and rewards performance. **Sonsray, In**c. features factory training technician programs, state of the art shops equipped with modern diagnostic tools providing our staff with proper technology and training for their day- to-day business operations.

    The **Service Manager** will be responsible for managing service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging department personnel.

    **Essential Duties and Responsibilities:**

    Develops and follows an annual service budget to provide realistic, attainable and measurable profit goals compatible with overall dealership financial and operational goals.

    Recruits and hires service personnel and develops and retains key talent through individual development plans.

    Coordinates recruiting of new talent utilizing local Technical schools programs.

    Maintains all management reports necessary to audit the performance of department and individual employees.

    Develops, maintains, and adheres to a priority system for scheduling all service work, both customer and internal.

    Ensures that all manufacturer warranty and Product Improvement Program (PIP) claims are completed and filed in a timely manner according to manufacturers requirements.

    Monitors warranty expense and recovery rates to meet company objectives.

    Responsible for our facility inspections, safety meetings, and coordinating the annual safety inspections.

    Schedules and assigns job and work areas to employees according to their skills and knowledge.

    Ensures that Service Department is equipped with the necessary tools and service equipment is available and maintained in good working order.

    Work with Store Manager on maintaining building and yard facility.

    Coordinates dealership training program and service-related customer clinics.

    Conducts self in a professional manner at all times, inside and outside the dealership.

    Monitors metrics on a monthly basis to assure achievement of departmental goals.

    Performs other functions or duties as directed by management in line with the objectives of the dealership.

    Perform miscellaneous related duties as required and assigned by manager.

    **Skills & Qualifications:**

    Minimum 3 years experience in management and service department operations or related field.

    Transport Refrigeration. Automotive or Heavy Equipment dealership experience is required to be considered.

    Familiar with Thermo King or Carrier competitive products is desired.

    High school diploma or GED equivalent.

    Ability to use standard desktop load applications such as Microsoft Office, Google Workspace and internet functions.

    Good human relations and effective oral and written communication skills.

    Basic understanding of financial principles relative to Service Department operations.

    Ability to analyze and interpret internal reports.

    **Benefits Include:**

    Medical

    Dental

    Vision

    Life Insurance/AD&D coverage

    Voluntary LTD & Aflac

    401K Matching

    Paid Vacation, Sick, and Holiday

    Birthday Perks

    **Apply for Service Manager**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.

  • ASCOT GROUP

    IT Service Manager

    2 weeks ago

    ASCOT GROUP New York, United States

    This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. · Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose: One A ...

  • Convene

    Service Manager

    1 week ago

    Convene New York, United States

    Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams._ _We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, wh ...

  • abcV

    Service Manager

    9 hours ago

    abcV New York, United States

    **abcV is Actively seeking a Full-Time Service Manager** · **THE BRAND** · At abc Restaurants, we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu that is locally focused and globally artistic, and cultivating a healthy relations ...

  • Infinity Systems

    Service Manager

    1 week ago

    Infinity Systems Newark, United States Part time

    The large district town of Biberach an der Riß (with around inhabitants) is a charming city with a strong economy and a diverse, demanding cultural life in the heart of Upper Swabia. All types of childcare facilities, schools, and modern leisure facilities of above-average qualit ...

  • SPS Global

    Client Services Manager

    2 weeks ago

    SPS Global New York, United States

    Come explore the Power of Possibility with a career at SPS We have a fantastic opportunity for an experienced Client Services Manager to come join our team in New York · The **Client Services Manager (CSM)** position is to sit on-site with our client and oversee multiple sites or ...

  • Intercontinental Exchange Holdings, Inc.

    Manager, Wireless Services

    1 week ago

    Intercontinental Exchange Holdings, Inc. New York, United States

    Overview: · **Job Purpose** · - The Manager, Wireless Services position is an opportunity for a smart, hardworking individual to be at the center of a highly innovative and rapidly growing wireless networking business within the ICE Data Services. · - The Manager incorporates cor ...

  • Mizuho Americas

    Cash Management Service

    1 week ago

    Mizuho Americas New York, United States

    Organization and Customer Scope · The Global Transaction Banking Department Americas Office provides various transaction banking services such as payment/collection services, liquidity management, trade financing (conventional L/C, Supply Chain Management, Stand-by L/C), FX and t ...

  • VIllageCare of New York

    Manager of Member Services

    2 days ago

    VIllageCare of New York New York, United States

    **Manager of Member Services (Hybrid)** · VillageCareMAX · 112 Charles Street, New York, NY 10014 · COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE · Under the supervision of Director of Business Operations, Manager of Member Services will oversee the coordina ...

  • Sentry Hill at York Harbor

    Dining Services Manager

    1 week ago

    Sentry Hill at York Harbor York, United States

    **Company Description** · Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ens ...

  • Whalar

    Client Services Manager

    2 weeks ago

    Whalar New York, United States

    **Job Title**: Manager, Client Services · **Work Location**: New York, NY · **Start Date**: ASAP · Recently named one of WorkLife's 50 Best Places to Work and one of Fast Company's Most Innovative Companies, Whalar is a leading global Creator Company. · Whalar empowers creators, ...

  • Morgan Stanley

    Associate Service Manager

    6 days ago

    Morgan Stanley New York, United States

    Associate Service Manager · Job Number: · 3252561 · POSTING DATE: May 16, 2024 · PRIMARY LOCATION: Americas-United States of America-New York-New York · JOB: Wealth Management · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Assistant Vice President · DESCRIPTION · -: · Service Managers ...

  • The Millennium Group

    Mail Services Manager

    1 week ago

    The Millennium Group Newark, United States

    Now is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and in ...

  • James NoMad NYC

    Guest Services Manager

    1 week ago

    James NoMad NYC New York, United States

    Compensation Type: Yearly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...

  • DHL

    Station Services Manager

    1 week ago

    DHL New York, United States

    What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. · Start YOUR career with DHL today · DHL Express has an opening for a **_Station Services Manager_** at our New York, NY location. ...

  • The Millennium Group

    Service Delivery Manager

    6 days ago

    The Millennium Group Newark, United States

    Now is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and in ...

  • Northwell Health

    Manager, Imaging Services

    9 hours ago

    Northwell Health New York, United States

    Manages, hires, trains, disciplines and evaluates the performance of CT, Interventional Radiology and Mammography Services support staff. Plans, directs and supervises all technical aspects of the imaging department. Ensures appropriate usage and maintains appropriate levels of s ...

  • New York State Senate

    Constituent Services Manager

    2 days ago

    New York State Senate New York, United States

    **About Us**: The office of Senator Brad Hoylman-Sigal is dedicated to serving the constituents of the 47th Senate District. As the constituent services manager with a background in social work, you would play a crucial role in assisting constituents navigate government services ...

  • SPS Global

    Client Services Manager

    1 week ago

    SPS Global New York, United States

    Come explore the Power of Possibility with a career at SPS We have a fantastic opportunity for an experienced Client Services Manager to come join our team in New York · The **Client Services Manager (CSM)** position is to sit on-site with our client and oversee multiple sites or ...

  • PubMatic

    Creative Services Manager

    2 days ago

    PubMatic New York, United States

    **Location**: · New York, NY, US · **Department**: · Marketing · **PubMatic (Nasdaq**: PUBM) is an independent technology company maximizing customer value by delivering digital advertising's supply chain of the future. · PubMatic's sell-side platform empowers the world's leading ...

  • Allied Universal®

    Security Service Manager

    1 day ago

    Allied Universal® New York, United States

    Security Service Manager · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that f ...