Service Manager - New York, United States - Convene

Convene

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams._ _We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other.

_In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving.

We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey._

We're seeking a Service Manager to join our operations team. The Service Manager will report directly to the General Manager

What You'll Do:

The Service Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels.

He/she is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Supervise and set up the culinary service in a quick and efficient manner to participants and ensure that it follows The Program Execution Order
Supervise the service team and support staff including setup, utilities, maintenance, and security
Coordinate culinary service between the culinary team and service team
Keep culinary informed of accurate counts
Review menu/service with production and culinary teams
Enforce all rules and regulations and ability to carry out all safety and emergency programs
Monitor all beverage consumption
Follow all health and safety regulations and ensure sanitation and cleanliness of service areas

What We Look For:

Minimum of 2 or more years of progressive experience in a conference center or a related field
Previous supervisory responsibility preferred
Strong knowledge of service standards, and different service types
Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
Manage opening and/or closing inspection duties
Maintain service cleanliness in front and back of the site
Ensure positive overall client satisfaction
Ability to interact with guests and/or associates in a courteous, empathetic and discreet manner
Adhere to basic hygiene procedures and grooming standards
Flexible and long hours sometimes required
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time

Compensation:

Base Salary:

Salary Min:
$70,000

Salary Max:
$75,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Who We Are:

We're Here For You:

At Convene, you'll receive:

Excellent health coverage for you and your family starting day one
Medical and insurance navigation support through Eden Health
Flexible vacation time plus time off for your birthday
A Holiday closure each year to allow all employees to unplug and recharge
401K plan with company matching
Professional development support
A chance to be part of a dynamic, growing team
The opportunity to have a significant impact on your team and the business in the work that you do
A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)

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