Service Manager - New York, United States - abcV
Description
abcV is Actively seeking a Full-Time Service Manager
THE BRAND
At abc Restaurants, we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet.
Our atmospheric elements feature environmentally conscious stories, honoring the preservation of the arts and global sustainability.
Jean-Georges has made culinary history and developed a reputation as remarkable as his food by tapping his deep understanding of the restaurant world and pairing it with his forward-thinking vision.
ESSENTIAL JOB RESPONSIBILITIES
- Inspire to create, grow, and maintain a team that is energetic with a "yield to guests" focus and respectful attitude among colleagues
- Lead the floor regarding service quality and ensure the highest levels of organization and hospitality are maintained in the dining room and bar at all times
- Train and lead the team to provide the highest quality service to guests at all times
- Instill and maintain integrity of service, touch tables while on floor to solicit feedback and proactively enhance the guest experience
- Wine service and beverage knowledge a plus; Somm/Cicerone/Spirits knowledge a plus
- Demonstrate and uphold our Mission Statement, promote ABC's culture, always positively representing the company
- Promote positive public/employee relations at all times, adhering to best practices as listed in our Handbook, and compliance with NYC regulations
- Familiarity a plus with SALIDO troubleshooting techniques and support call procedures
- Assist with departmental attendance, staff documentation in conjunction with immediate supervisor
- Perform other jobrelated activities assigned by the General Manager
KNOWLEDGE, EXPERIENCE AND SKILLS
- At least 1 year of relevant experience
- Proficiency in Microsoft Office, Salido, Resy and multiline phone systems
- A passion for local, organic, sustainable and responsibly sourced food and wine
- Able to work independently and collaboratively
- Experience in various capacities of restaurant staff strongly preferred
- High standards for cleanliness of workspace and service areas
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
PHYSICAL REQUIREMENTS
- Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
- Must be able to lift and carry up to 25 lbs at times.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Climbing steps regularly
- Prolonged periods sitting at a desk and working on a computer.
COMPENSATION
The base pay range for this position is $65,000 per year.
The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
LUCY RESTAURANT LLC IS AN EQUAL OPPORTUNITY EMPLOYER.
More detail about abcV part of Restaurants by Jean-Georges
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