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    Service Manager - New York, United States - abcV

    abcV
    abcV New York, United States

    3 weeks ago

    Default job background
    Full time
    Description
    abcV is Actively seeking a Full-Time Service Manager

    THE BRAND

    At abc Restaurants, we are dedicated to offering fresh, safe ingredients, presenting a seasonal menu with a local and global touch, and fostering a positive relationship at our tables and for the planet. Our ambiance features eco-conscious narratives, honoring art preservation and global sustainability.

    Jean-Georges has left a mark in culinary history, combining his profound understanding of the restaurant industry with his innovative vision.

    POSITION SUMMARY

    The Service Manager role involves overseeing the restaurant's daily operations. This position requires ensuring guest satisfaction and efficient daily business management.

    ESSENTIAL JOB RESPONSIBILITIES

    • Inspire, develop, and manage an energetic team with a guest-centric approach and a culture of respect
    • Lead by example with strong leadership qualities
    • Oversee service quality on the floor, maintaining high levels of organization and hospitality
    • Train and guide the team to deliver top-notch guest service
    • Uphold service integrity, gather feedback, and enhance guest experience proactively
    • Knowledge in wine service and beverages is beneficial
    • Demonstrate company values and culture, ensuring positive public and employee relations
    • Adhere to best practices and compliance with regulations
    • Assist with staff documentation and troubleshooting processes
    • Collaborate with the General Manager on assigned tasks

    KNOWLEDGE, EXPERIENCE AND SKILLS

    • Minimum of 1 year of relevant experience
    • Proficiency in Microsoft Office, Salido, Resy, and multi-line phone systems
    • Passion for sustainable, locally sourced food and wine
    • Ability to work independently and in a team
    • Prior experience in various restaurant roles preferred
    • High standards of cleanliness and professionalism
    • Flexible schedule availability
    • Professional demeanor and exceeding guest expectations

    PHYSICAL REQUIREMENTS

    • Ability to consistently and safely perform job functions, meeting standards
    • Regular punctual attendance
    • Capability to lift and carry up to 25 lbs
    • Moving within the work area, climbing steps, and working on a computer
    • Prolonged sitting at a desk
    COMPENSATION


    The base pay range for this position is $65,000 annually. Compensation is based on factors such as employment history, qualifications, and skills.

    LUCY RESTAURANT LLC IS AN EQUAL OPPORTUNITY EMPLOYER.

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