Station Services Manager - New York, United States - DHL
Description
What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Start YOUR career with DHL todayDHL Express has an opening for a
_Station Services Manager_ at our New York, NY location.
The Station Services Manager will provide operational management and support to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
He/she will ensure compliance with safety, security, regulatory, and company policies.Salary Range:
$120,900 - $161,200
Key Tasks & Accountabilities:
- Responsible for overall efficient and effective Service Center operations regarding pickup and delivery personnel and services
- Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations
- Ensures safe, efficient and timely handling and transportation of all customer materials
- Develops operations plans and budgets based on goals and objectives
- Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets
- May manage, coach, and train sales representatives in smaller locations
- May ensure compliance with import/export regulations, duties, and tariffs in some markets
- Supervises two or more staff; responsible for hiring, coaching, training, and developing subordinate staff
- Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
Skill & Qualifications:
- Typically requires BS/BA and 68 years experience in related field, including at least 2 years of supervisory experience or military leadership MOS experience
- Has extensive depth of expertise and knowledge in specialized functions or business areas
- Develops advanced concepts, techniques, and standards
- Viewed as expert in functional or business area within DHL
- Deals with crosscultural tactical issues
- Professional certification required in some areas
- A valid Driver's License and a motor vehicle record the meets driving privilege standards
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