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    Account Manager - Raleigh, United States - City Wide Facility Solutions

    City Wide Facility Solutions
    City Wide Facility Solutions Raleigh, United States

    3 weeks ago

    Default job background
    Description
    City Wide Facility Solutions provides over 20 building maintenance solutions to our clients.

    We are seeking a motivated and self-starting account manager who is interested in helping us grow the business so that they can potentially grow with us.

    Want to apply Read all the information about this position below, then hit the apply button.

    This is not an office job, as you will be visiting clients until the early afternoon every day, so if you like a changing workday that never gets boring and to be rewarded with both praise and financial incentives, keep reading

    Facility Solutions Managers (FSMs) are account managers, outside sales representatives, and project managers.

    In this role, you will earn a competitive base salary with benefits to manage your assigned accounts and be given the autonomy to grow your book of business beyond your accounts through prospecting to earn uncapped commissions.

    The position requires the ability to prioritize work in a fast pace environment of competing tasks, possess discipline in following a schedule, employ strong communication skills (written and verbal), perform accurate administrative work, manage projects from start to finish, and exhibit the competitive nature to thrive / have fun in a sales driven culture.


    As a Facility Solutions Managers (FSM) you will be responsible for ensuring client satisfaction within your territory / account assignment through making regular visits to meet with your clients (Weekly, Bi-weekly, or Monthly) and inspecting the quality of work performed.


    You will manage between 50-60 accounts or $120k-$150k in contract revenue, based upon the size of the accounts you are assigned to, visiting between 6-8 accounts a day.


    Through regular visits with clients, you will develop strong relationships that ensure monthly retention meets or exceeds company targets and through suggestive selling, you will meet your monthly sales targets.


    You will be responsible for managing your assistant manager (Night Manager) to ensure problems are addressed, nighttime projects are completed, and scopes of work are followed in all accounts.

    You will make decisions about hiring and firing crews to perform work for your clients after vetting them.


    The administrative tasks you will be responsible for include submitting daily inspections of your accounts on the company software, sending clients written proposals and inspection recaps, submitting orders for work and supplies you sell to your clients, keeping company records for your accounts, including crew assignments, sending contract exhibits to crews with accurate pay and fee information, maintaining tracking documents of crew assignment changes & billing/pay changes for your accounts, a pipeline of your proposed sales, and a monthly score card that tracks your progress toward the metrics performance is measured by.


    Metrics:
    Revenue Retention: 90% of greater

    Sell 40%-75% of contract dollars managed each month

    Start 2 New Crews per month

    Visit clients 1-4 times per month

    Maintain 8-10 (out of 10) Client Rating


    Base Salary:
    $50,000


    On Track Earnings $125,000+ (with $150k account base):
    Requirements

    3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience.

    High School diploma required, bachelor's degree highly desirable.

    Highly detail oriented and excellent follow-through on commitments.

    Must be detail oriented and organized.

    Positive and out-going personality; great at building relationships and problem solving.

    Excellent verbal and strong written communication skills.

    Proficient in Microsoft Office and knowledge of CRM database.

    Must have reliable transportation.

    Benefits

    Paid Training

    Commission + Bonus

    Car Allowance

    Phone Allowance

    Short & Long Term Disability

    Dental & Vision options

    Life Insurance

    Health Insurance

    401k Matching

    Paid Vacation Accrual

    Additional Ancillary Benefit Options
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