- Voice of the customer.
- Provide suggestions / solution plan to internal functions for customer problem solving.
- Provide technical expertise to customer whenever necessary and ensure the customer is effectively handling products in their processes.
- Work with the team to implement cost reduction initiatives where applicable.
- Closely follow up on open issue corrective actions (WFCC and Informal) to ensure they are implemented and effective. Provide necessary information to internal functions for continuous improvement
- Establish and maintain a tracker to monitor quality improvement performance (WFCC and Inf)
- BS Engineering Degree or equivalent STEM Major
- Proficient Microsoft Office Skills
- Excellent Organization Skills
- Excellent Communication Skills
- Prior Wiring Harness Engineering Experience / Wiring Harness manufacturing knowledge/ Previous design harness experience.
- Trouble shoot wiring harness problems.
- Knowledge of wiring schematics.
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Automotive Quality Engineer - New York, United States - Acro
Description
We are looking for a Customer Satisfaction Engineer/ Quality Resident.This position is responsible for supporting the customer on site working as a liaison and first point of contact to assist mitigating risks and addressing quality concerns.
Provides information relevant to New Products & New processes.Major Job Responsibilities:
Major Job Qualifications/Specific Skills:
Required: