- Hands on Experience in Genesys Routing Composer Development required
- Hands on Routing Experience in Composer Multimedia channel Development (Email, Iwd)
- Experience in Service Level Routing and Priority Tuning
- Able to Explain and strong knowledge in Multi-site Architecture
- Explain Multi-site Architecture?
- Explain the Complex Project which you have develop in the Composer Routing
- Which Blocked used for Queue Treatment and do you Send Call to an Agent from IVR?
- How do you pass the Variables from one Workflow to another Workflow?
- ORS Architecture?
- Exceptional Handling and Default Routing?
- Scenario- Lets say you have 3 Routing need to handle together like Skill based, SLR, PAR. How do you configure your workflow?
- Blending agent for the Multi-site Environment?
- iWD configuration using Composer and IRD ?
- These questions they asked Mainly Focused on - Multimedia Composer Routing (Email & iWD)
- Agent Reservation in SIP Cluster Architecture and Configuration?
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Genesys Routing Composer Developer - Austin, United States - Pinnacle Group
Description
Genesys Routing Composer Developer
Location: Onsite Austin, TX
Duration: Long term contract
Roles and responsibilities:
Skill Sets - Experience - Preference
Genesys Core and Voice - 2-5 years - Is Required
Genesys - 2-5 years - Is Required
Genesys Composer Routing/platform developer - 2-5 years - Is Required
Genesys Digital - 2-5 years - Is Required
Below are the mostly asked Interview questions -
Pay Range: $60/hr - $65/hr
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.
Interested candidate please call me at for immediate consideration.
Rajat Jain
SAP/ERP Recruitment Lead
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