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    Service Manager - Louisville, United States - Engineered Transportation International

    Engineered Transportation International
    Engineered Transportation International Louisville, United States

    3 weeks ago

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    Description

    ** Service Manager - Heil Tank Services**

    **Job Category****:** Service **Requisition Number****:** BRANC01894 Showing 1 location **Job Details**

    **Description**

    **Service Manager**

    **AT POLAR, WE REPAIR TANK TRAILERS AND SELL TANK TRAILER PARTS**

    **The Service Manager position is one of 2 positions managing the POLAR SERVICE CENTER in Louisville. The Service Manager is responsible for all Service and Repair operations. The Distribution Manager is responsible for all Parts operations.**

    **The Service Manager reports to a Regional General Manager based in Illinois**

    **ESSENTIAL JOB FUNCTIONS:**

    Set and achieve all business development, operating efficiency, customer satisfaction, and financial performance objectives for the Service Center. Make the day-to-day and strategic business decisions needed to accomplish these goals.

    Establish relationships with all internal and external constituents that will help to identify and attract new, and expand existing, maintenance, and repair business.

    Implement world-class operations practices to improve turn-times, reduce on-hand inventory, cut scrap and waste, and reduce cost and cycle times of all key business processes.

    Lead the integration of the Service Centers information and other business systems such that they integrate seamlessly with infrastructure, then use the improved information and work flow to further improve Service Center results.

    **SKILL REQUIREMENTS:**

    Proficiency with Microsoft products, including Word, Excel, Outlook & Power Point

    P & L leadership experience required, with special knowledge of cost reduction, cycle time compression and continuous productivity improvement.

    Clear understanding of the financial metrics of service operations/sites and overall company operations performance (i.e. monitoring/reporting, staffing/headcount and safety/environmental) is essential.

    Deep understanding of equipment servicing processes, and a clear track record of delivering sustained and measurable improvements to those processes.

    Strong time management and organization skills

    Ability to work accurately and effectively under tight deadlines

    Ability to demonstrate good common sense and sound judgment

    Ability to maintain confidentiality

    Entrepreneurial spirit

    **QUALIFICATIONS**:

    An undergraduate degree in Business or related field is preferred.

    Five to seven years of operations management experience

    Outside sales experience in a similar industry strongly preferred.

    **A National Company**

    Polar Service Centers, a division of EnTrans International

    The largest nationwide commercial repair and parts supplier serving the tank trailer market in the United States.

    We have over 30 service centers throughout the U.S. and we are eager to bring more members onto our team.

    **APPLY NOW and START A NEW CAREER**

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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