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    Systems Engineer - Chicago, United States - Conagra Brands

    Conagra Brands
    Conagra Brands Chicago, United States

    2 weeks ago

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    Description
    Systems Engineer - Executive Support page is loaded

    Systems Engineer - Executive Support

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    locations

    Chicago, Illinois

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id

    Req


    The Systems Engineer - Executive Support provides exceptional white-glove IT support to our senior leadership team and their administrative assistants.

    They possess a strong technical background, exceptional communication skills, and the ability to deliver outstanding customer service in a fast-paced environment.

    This role involves providing onsite and remote support, ensuring smooth operations, resolving technical issues promptly, and maintaining a high level of professionalism.

    The Systems Engineer – Executive Support works in tandem with the Sr.

    Systems Engineer – Executive Support and End User Compute teams to ensure a high level of availability for all technologies supported.

    Position Responsibilities
    Provide Executive C-Suite support and assistance to senior leadership and their administrative staff
    Maintain flexible working hours as necessary
    Ensure confidentiality and discretion
    Respond promptly to IT support requests, troubleshoot technical issues, and provide resolutions in a timely and professional manner
    Provide C-Suite meeting support including Board Meetings, Investor calls, and external meetings as necessary, both onsite and remote
    Provide basic home network troubleshooting, audio/visual, and workstation setup
    Proactively monitor and manage system performance, security, and data integrity to ensure smooth operations for senior leadership and their administrative staff
    Train senior leadership and their administrative staff in the effective use of technology tools and systems
    Handle after-hours calls and emails from senior leadership and their administrative staff as needed
    Collaborate with cross-functional teams to develop and implement IT policies, procedures, and best practices
    Collaborate with our third-party service partner to ensure business partner centric service delivery
    Ensure capabilities and support are defined and at appropriate levels for service delivery
    Must adapt and quickly adjust to changing requirements, schedules and priorities
    Performs other duties as assigned to include Desktop , Mobile Device Management, and Collaboration/AV support

    Domestic Travel:
    Up to 15%

    Position Qualifications
    Bachelor's Degree (Computer Science or other degrees)
    3+ years in Information Technology or relevant experience
    Ability to work with a team as well as independently
    Ability to lead team members on initiatives that are prioritized by the business
    Ability to work proactively, identify and resolve issues before they become problematic
    Experience interacting with Vendors and IT contractors
    Experience supporting video conferencing platforms (Teams, Webex, Zoom)
    Experience supporting operation of conference room equipment (Cisco Room Systems, Crestron Room Controls)
    Excellent oral and written communication skills
    Problem solving ability (troubleshooting, prioritization, and escalation skills)
    Adaptability and flexibility in a fast-changing environment
    Knowledge of required technologies (incl. 3rd party solutions)
    #LI-MC1
    #LI-Hybrid
    #LI-Associate

    Our Benefits:
    We care about your total well-being and will support you with the following, subject to your location and role:

    Health:
    Medical, dental and vision insurance, company-paid life, accident and disability insurance

    Wealth:
    great pay,

    incentive opportunity,

    matching 401(k) and stock purchase plan

    Growth:
    online courses, virtual and classroom development experiences

    Balance:
    paid-time off,

    parental

    leave,

    flexible work-schedules

    (subject to your location and role)

    Our Company:
    Conagra Brands is one

    of North

    America's leading

    branded food companies.

    We have a rich heritage of making great food, and a team that's passionate about innovation and growth.


    Conagra offers choices for every occasion through iconic brands, such as Birds Eye, Marie Callender's , Banquet, Healthy Choice, Slim Jim, Reddi-wip, and Vlasic, and emerging brands, including Angie's BOOMCHICKAPOP, Duke's, Earth Balance, Gardein, and Frontera.

    We pride ourselves on having the most impactful, energized and inclusive culture in the food industry. For more information, visit

    .

    Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law.

    About Us

    Conagra Brands (


    NYSE:
    CAG) is an approximately $11 billion company that combines a rich heritage of making great food with a sharpened focus and entrepreneurial spirit. We're transforming the way we operate to fulfill what consumers and customers want, in a smart, simple way.

    We're modernizing our iconic food brands, leveraging fresh opportunities and adapting to a changing landscape – all with a culture that's ready to capture growth and drive shareholder value.

    #J-18808-Ljbffr
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