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    System Engineer - Chicago, United States - Syntricate Technologies

    Syntricate Technologies
    Syntricate Technologies Chicago, United States

    1 week ago

    Default job background
    Description
    Position- System Engineer
    Location- Chicago, IL
    Type : Contract

    Overview
    • United Airlines is growing rapidly, and we are looking for a Citrix engineer, who is a motivated, self-starter that can assist with our virtual desktop infrastructure.
    • The ideal candidate will be proficient in supporting both physical and virtual end-user desktop environments through innovative solutions.
    • Demonstrates a strong drive to take ownership of issues and see them through to resolution.
    • Possesses a keen awareness of emerging technologies that align within our organization.
    • Proactively identifies opportunities for streamlining processes, adding value, and elevating the overall end-user experience.
    • This position requires being present at our corporate downtown Chicago office three days per week.
    Essential Job Functions
    • Responsible for the installation, maintenance, configuration, security and integrity of computer operating systems and supporting software
    • Will engage in interactive collaboration with personnel at all organizational levels
    • Engage with customers by collaborating through phone, email, messaging, and video conferencing for developing innovative ideas.
    • Communicate effectively with customers as committed, impressing customers with the ability to deliver resolution or status according to that commitment
    • nalyze the experiences of a user and implement solutions that consistently improve user experience
    • Write scripts using PowerShell to automate tasks and extract information from the infrastructure
    • Build VDI images for general use
    • Build VDI images for specific teams and use cases
    • Migrate users to new platforms
    • Create Documentation for delivery
    Knowledge
    • Excellent written and verbal communication skills
    • Must be an adaptable self-starter and work with minimal supervision
    • Must be able to juggle multiple projects and organize time effectively
    • Excellent troubleshooting and problem-solving skills
    • Must keep up to date on current technology trends
    Skills and Abilities
    Required:
    • Experience working with large-scale infrastructure environments
    • Basic understanding of scripting using PowerShell
    • Working knowledge of Windows 10 & 11
    • Basic understanding of Active Directory, Group Policy Objects, TCP/IP, DNS, Firewalls, etc.)
    • Proficient in Microsoft Excel, Word, and PowerPoint
    Preferred:
    • Experience with Windows management tools such as SCCM and Workspace ONE
    • Experience with Service NOW incidents and requests
    • Working knowledge of certificate management process
    • Experience with tools such as Director, Citrix Studio, and Venafi
    • Familiarity with SysTrack or other monitoring tools
    Experience
    • 5+ years of Citrix Virtual Apps or Desktop experience
    • Previous experience in a leadership role is a plus
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