- The areas of focus for the Delivery Lead role includes support of engineering teams under the Service Request Fulfillment (SRF) umbrella.
- Candidate will be responsible for end-to-end ITIL change management.
- In this role the candidate will act as a gateway between engineering teams and application owners by managing a high volume of changes from creation to closure within ITSM Remedy.
- This position will require candidate to exhibit strict organizational skills in an environment with constant shifting priorities.
- A high-level understanding of existing and emerging technologies and business requirements.
- This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management.
- At times, they may interface with various levels of senior management.
- Strong communication and problem-solving skills are a must.
- The candidate must be able to work on their own and successfully in team settings in various sizes and locations.
- Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.
- 3-5 years of experience working in Change Management space
- Change management experience - ITSM experience preferred
- Foundational knowledge of ITIL processes
- Leadership: Self-starter, self-directed and shows initiative
- Working knowledge of JIRA/Confluence
- Experience working in an Agile environment
- Microsoft Excel Power Point experience
- Demonstrated ability to reduce process complexities
- Organized and detail oriented
-
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System Engineer - Chicago, United States - BCforward
Description
BCforward is currently seeking a highly motivated System Engineer in Chandler, AZ / Chicago, IL / Richmond, VAPosition Title: System Engineer
Location: Chandler, AZ / Chicago, IL / Richmond, VA
Anticipated Start Date: [ASAP]
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: [12 Months]
Job Type: [FULL TIME (Contract), [Hybrid]
Pay Range: [$55 - 60/hr]
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Job Description:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Privacy Policy - BCforward
Updated August 17th 2022
Interested candidates please send resume in Word format Please reference job code when responding to this ad.