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    Production Support Engineer - Charlotte, NC, United States - Tata Consultancy Services

    Tata Consultancy Services background
    Description

    Job Title:
    Production Support Engineer


    Location:
    Charlotte, NC


    Skills:
    ServiceNow, SQL, AWS.


    Tools:
    Dynatrace, AppD, Splunk etc.


    Job Description:
    Production support resolving incident tickets on a daily basis.
    Work with Vendors for upgrade, issues, root cause analysis.
    Process Automation and scripting activities
    Creating new dashboards and alerts through monitoring tools
    Deployment and support
    Problem management for repetitive issue

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