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Senior Product Analyst - Nashville, United States - Insight Global
Description
Job Description
Job DescriptionDay to Day:
The position will be for the Consulting Product Analyst role for the Development Solutions Team. The primary function of this role is to serve as a product subject matter expert, and liaison between Parallon ITG and business partners in support of many revenue cycle operations applications. A background and operational experience in Healthcare Revenue Cycle IT Solutions is desirable, but not required. Success in this position also includes building strong working relationships with business partners, project teams, and other ITG teams. Additionally, the successful candidate will possess a balance of technical and people skills.
· Supports the efforts in all matters related to the Joint Development portfolio-based new products, development and functionality for enterprise applications
· Elicits and documents business, user, functional and non-functional requirements
· Analyzes current or potential business processes and reviews existing information systems to identify opportunities for improvement
· Designs and implements reports, maps/flowcharts, and screen layouts to improve business processes and workflow
· Supports operational applications within the business and other IT areas by providing status and recommending solutions
· Assist management in prioritization of work efforts/tasks and ensuring risks/issues are communicated appropriately
· Identifies impact to other solutions or projects, and works with other Business Analysts, Product Analysts and/or stakeholders to identify options and recommendations
· Provides operational support (Tier 2) for applications, supporting the business and other IT areas by providing status and recommending solutions where there are system issues and coordinating resolution of issues with CSS and development
· Possess excellent communication and presentation skills
· Drive business centric collaboration with stakeholders, business users, and technical solution providers to understand business needs
· Evaluate business processes and lead solution definition (workflow, technology, data, etc.) to support business goals and initiatives
· Facilitate the definition and analysis of business needs and requirements for new and/or enhanced products, services, or optimized business processes
· Coordinates and assists in prioritizing new enhancement requests through user story reviews
· Assist with QA and User Acceptance Testing, prioritizing gaps and negotiating between the business and technical solution providers to gain product acceptance
Must Haves:
7+ years experience as a Product Analyst/Technical Business Analyst working with the business and IT development teams
Proficient with excel, strong analysis skills
Full understanding of Software Development Lifecycle
Experience working in an agile environment
Facilitates communications between IT and the Business Stakeholders from ideation through Enterprise deployment
Plusses:
RCM Healthcare experience
Experience with Web applications and process improvements