Lacey Houston

Results-driven, people-oriented human resources professional and trusted advisor with over 10+ years of proven experience focused on recruitment, team leadership, and process improvement. Demonstrated track record of success leading and fostering high-performance teams and programs, effectively combining motivational leadership skills, an aptitude for innovation, creative problem solving, and comprehensive knowledge of full-cycle human resources functions to optimize work processes, engage employees, and curate a positive, upbeat work culture. Adept in tactful communication leveraged to drive team collaboration while serving internal and external customers with poise and professionalism. 

SENIOR RECRUITER

TN Department of Health                                                                                                                                              2019-PRESENT

Performs full cycle recruiting for multiple divisions across the organization, effectively developing and executing recruiting plans. Effectively collaborates with hiring managers and other internal stakeholders to create and deploy recruiting plans to identify and select top talent for open roles.

• Provides training to organizational staff on recruitment planning and practices.
• Educates agency representatives on appropriate face-to-face recruitment behavior and interactions.
• Determines applicant requirements by studying job descriptions and job qualifications, effectively evaluating applicant qualifications by reviewing résumés and job applications.
• Build candidate pipelines by researching and forming alliances with community service organizations, colleges, employment agencies, recruiters, and internet sites pivotal in connecting the organization with top-tier talent.
• Establish recruiting requirements by studying organization plans and objectives, while meeting with managers to discuss workforce development and staffing needs.
• Conduct initial screenings and interviews, analyzing responses to evaluate candidate skill and culture fit.
• Collaborates with Managers to identify and develop key career and organizational development initiatives to ensure a constant pipeline of talented and diverse applicants. 

Key Highlights:

• Specialized in hard-to-fill positions: Dentist. Physicians, & Nurses.
• Currently apart of Association for Advancing Physician & Provider Recruitment (AAPPR) organization. (Certification testing on March 5, 2023)
• Decreased hard-to-fills by 50% within the last 2 years. 

SENIOR RECRUITMENT/PLACEMENT MENTOR

TN VOLUNTEER CHALLENGE ACADEMY                                                                                                                           2018-2019

Partnered with a variety of internal and external partners to provide a broad range of operational, coordination, and first-level recruiting support. Sought out employment opportunities through internal and external media, leveraged advanced sourcing and coordination techniques to identify qualified passive and active participants.

• Managed the continual recruitment of potential cadets and mentors, training of mentors, cadet orientations, and the building of community coalitions structured to assist in accomplishing the TNVCA overall mission. 
• Supported organizational public relations initiatives, representing the TN Volunteer Challenge Academy as a valuable community youth outreach program. 
• Scheduled, coordinated, and conducted informational programs and oral presentations.
• Coordinated the identification and assignment of mentors based on location, socioeconomic conditions, and overall compatibility. 
• Conducted mentor training based on the mentoring programs’ tenets, duties, and responsibilities ensuring mentors are informed of and adhere to established policies and procedures.

SENIOR HUMAN RESOURCE SPECIALIST

LEIDOS                                                                                                                                                                                   2017-2018

Provided general HR administrative support including employee transfers, promotions, job changes, salary changes, and organizational changes.

• Developed new strategies and programs to improve recruiting, retention, and employee development, implementing a new process to creatively identify and source high-caliber candidates.
• Facilitated employee data changes, researched cost center/supervisory organizational structures, and ran report queries in the Human Capital Management (HCM) system.
• Collaborated with business units and HR functional area staff on continuous process improvement initiatives over multiple units.
• Evaluated and modified new hire and department leader survey data for HR services.

Key Highlights:

• Partnered with HR Tech to automate retention bonus processing which will be rolled out in 2019 and anticipated to save time.
• Instrumental in establishing an automatic email response process for taking PTO/CMP time. 
• Awarded the Leidos Outstanding Employee Award in 2017.

SR HUMAN RESOURCE ASSISTANT MANAGER

Buy Buy Baby                                                                                                                                                                                      2014-2017

Managed various HR processes, including compliance, worker's compensation, performance management, employee appreciation, and curriculum development. Provided direction and insight for the development of a new employee onboarding process, including the I-9, W-4, and E-Verify processes.

• Supported human resource management functions enterprise-wide for all employees, prepared and disseminated reports on staffing metrics and other data utilized for decision-making.
• Conducted all recruiting, hiring, and new employee orientation, compiled and analyzed data to prepare employee reports.
• Maintained employee information in the HRIS, ensuring data is managed accurately and according to organizational standards. 
• Provided data for payroll preparation, effectively monitoring business and production trends digitally.
• Trained employees on a new development plan, acting as a facilitator between Corporate Talent Management and individual business unit. 

Key Highlights:

• Implemented required product knowledge training that was rolled out to the entire district; traveled to help train other stores on the sell-back training process. 

Master of Business Administration: Human Resource and Project Management

King University

Bachelor of Science: Organizational Management

Tusculum College

Organizations

Association for Advancing Physician & Provider Recruitment (AAPPR)