- Verify machine installations and alignments
- Offer customer support over the phone
- Solve machine problems at customer sites
- Provide high power process training
- Conduct system software testing
- Develop training materials
- Prepare expense reports
- 3 years of experience in laser operation
- Knowledge of machining processes
- Ability to use basic hand tools
- Computer proficiency (Windows OS)
- Strong communication skills
- Valid Driver's License
- Associate or technical degree preferred
- Familiarity with NC programming systems
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Lab Support Technician
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Laser Customer Support Technician - Elk Grove Village, United States - Per Se Group
Description
Per Sé Group is looking for a Laser Customer Support Technician for a top supplier of lasers, EDMs, press brakes, and fabrication equipment in North America.
Established in 1978, with over 430 employees in North America. The company serves various industries like aerospace, automotive, mold and die, medical, and energy sectors.
In this position, you'll be responsible for training individuals on Mitsubishi Lasers in a classroom setting and providing on-site troubleshooting for Laser products.
Preferred Skills: