IT Support Technician-1 - Buffalo Grove, United States - Flex

Flex

Verified Company

Buffalo Grove, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Posting Start Date Job Posting End Date

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

Job Summary

Summary:
The "Technician, IT Support" will be based in., reporting to

This role will be In charge of installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.

Responsibilities:

Performs the installation, repair, and preventative maintenance of personal computer and related systems.
Configure cellular phones for end users to meet corporate specifications
Assists in determining suitable software to meet user requirements.
Manage required supplies for printers (not to include paper).
Install software, patches, and updates on desktops, laptops.
Keep accurate tracking of all assets supported by Deskside.
Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
Provide 1st line technical support for enduser's computers hardware and software, printers, and its network connectivity.
Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) enduser's computers.
Assist Network Administrator/Analyst to troubleshoot endusers' networkrelated issues.
Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.
Performs image builds for use on all desktop and laptops.

Qualifications:

An associate degree is preferred or equivalent experience and training.
Typically requires a minimum of 2 years of related experience.
Working knowledge of PC architecture.
Advanced knowledge of Windows 10 and 1
Working knowledge of Active Directory, Mac OS, Android, and iOS.
Advance knowledge of imaging processes used for deployment of PCs in standard environments.
Microsoft Certified Systems Engineer a plus.
May have multifunctional impact; has influence on different programs or areas. Assignments typically impact department, HUB and/or site level.

Job Category

IT

Is Sponsorship Available?

No