Jobs
>
Richmond

    consultant, sales and service - Richmond, United States - AEG

    AEG
    AEG Richmond, United States

    3 weeks ago

    Default job background
    Description
    CONSULTANT, SALES AND SERVICE (UNIVERSITY OF RICHMOND)

    Richmond, VA

    On Site

    THE RUNDOWN

    Playfly Sports is looking for a Consultant, Sales and Service to join our team in Richmond, VA.

    Consultants act as the primary liaison between our current client base and Collegiate Athletics Department, are responsible for renewing and growing all season ticket accounts and generating new business through upselling, cross selling, and referrals. The Consultant revenue will be generated primarily from outbound phone calls. This role would be a fit for those with a desire to start and grow a career in the sports ticket sales industry or collegiate athletics. These calls will be supplemented with email marketing, face-to-face presentations, and in-arena/stadium tours. Additional duties include handling all forms of inbound communication and being able to address and answer all questions, comments, or concerns, conducting onsite and offsite appointments, and attending season ticket member events for all ticketed university athletics sporting events.Day-to-day leadership and mentoring of this position will be provided by the Playfly Aspire Leadership. Consultants will receive the tools, programs, and systems necessary to "BE GREAT."

    WHAT YOU'LL ACCOMPLISH
    • Sell ticketed sports including, but not limited to football and Men and Women's Basketball, and a full menu of products
    • Perform stadium tours, on-site presentations, outbound calls, and service inbound calls for the Athletic Department for all ticketed sports. Inventory available for sale across this location includes, but is not limited to season tickets, renewals, upgrades and add-ons, group tickets, partial/mini-plan ticket packages, single-game tickets and stand-alone donations.
    • Meet or exceed sales goals while providing superior customer service
    • Grow sales portfolio continuously by attracting additional business leads
    • Manage and retain large account base of premium seating, season ticket members, and group sales clients
    • Service all existing season ticket members and donors
    • Facilitate season ticket member upgrades and additional seat requests
    • Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base
    • Maintain records of all prospects and customers within the ticketing database
    • Make a minimum of 30 connections (conversations) with fans daily
    • Contact local businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans, and group ticket plans
    • The candidate will be accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals
    • Work home games and season ticket member events, performing various ticket sales and service duties throughout the game
    • Provide exceptional customer service to fans
    • Perform sales and relationship cultivation phone calls, text messages, emails etc. with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers
    • Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages
    • Utilize strategic ticketing programs, promotions, and sales strategies to generate season ticket revenue
    • Execute season ticket retention programs and build relationships with assigned season ticket-holders
    • Manage and retain large account base of premium seating, season ticket members, and a group sales list
    • Other job-related duties as assigned
    WHAT YOU'LL BRING
    • Bachelor's degree is preferred but not required
    • Experience with ticketing software and CRM program a preferred
    • Experience with Ticket Return software and Hubspot CRM a plus but not required
    • Experience in ticket sales is preferred but not required
    • Previous customer service or retail sales experience; display a genuine desire to help people.
    • Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
    • Excellent communication, presentation and listening skills
    • Ability to work well with others and comfortable taking initiative
    • Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
    • Ability to work nights and weekends when needed
    • Paciolan ticketing software experience is a plus
    TRAVEL, LIFTING, PHYSICAL REQUIREMENTS
    • Availability to work outside typical office hours including nights and weekends as needed
    • The work is sedentary in nature
    • Walking, standing, bending and carrying of light office items is required
    • The work is typically performed in an adequately lighted and climate-controlled office environment
    • May require occasional travel
    WHAT WE DO

    Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America's largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at

    WHAT WE STAND FOR

    At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

    EEOC & DIVERSITY STATEMENT

    Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

    ACCOMMODATIONS

    Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

    Job Questions:
    1. Are you legally authorized to work in the United States?
  • Cintas

    Service Sales Representative

    1 week ago

    Cintas Richmond, United States

    **Requisition Number**: 171632 · Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used an ...

  • Cintas

    Service Sales Representative

    2 weeks ago

    Cintas Richmond, United States

    **Requisition Number**: 171468 · Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used an ...

  • SBF Search, LLC

    Service Sales Account Manager

    1 week ago

    SBF Search, LLC Richmond, United States

    Industry leading facilities solutions provider is seeking a Service Sales Account Manager to achieve revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, and quoted repairs. While supporting the mission to deliver exceptional custome ...

  • Commonwealth Vector Control

    Customer Service Representative- Inside Sales

    2 weeks ago

    Commonwealth Vector Control Richmond, United States

    Are you ready to join a team that's buzzing with energy. Welcome to Mosquito and Pest Authority, where our mission is to keep homes safe and pest-free. We're more than just a pest control company; we're a community of hardworking enthusiasts committed to making a difference, one ...

  • Koerber AG

    Sales Manager Services

    6 days ago

    Koerber AG Richmond, United States

    Location: Richmond, VA, US · Posting Date: Jan 3, 2022 Company: Hauni ** Sales Manager Services** · Hauni Richmond, Inc., a Sales and Service Company serving the North American Tobacco Industry, has an outstanding career opportunity available for a Sales Manager Services Techni ...

  • Home Depot

    Customer Service/Sales

    4 weeks ago

    Home Depot Richmond, United States

    Home Depot - JobID: 0F E929F A921CA [Sales Associate / Team Member] As a Customer Service/Sales Associate at Home Depot, you'll: Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance; Provide information to customers in orde ...

  • Mr. Handyman of Newport News-Hampton

    Inside Sales/customer Service Representative

    3 days ago

    Mr. Handyman of Newport News-Hampton Glen Allen, United States

    Job Summary: · Are you ready to join a great team that provides excellent service and value to our customers and our team members? At Mr. Handyman we're growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. ...

  • teamworkonline

    consultant, sales and service

    2 weeks ago

    teamworkonline Richmond, United States

    CONSULTANT, SALES AND SERVICE (UNIVERSITY OF RICHMOND)Richmond, VAOn Site · THE RUNDOWN Playfly Sports is looking for a Consultant, Sales and Service to join our team in Richmond, VA. · Consultants act as the primary liaison between our current client base and Collegiate Athlet ...

  • Strickland MFG

    Customer Service/ Inside Sales

    1 week ago

    Strickland MFG Oilville, United States

    **Job description** · As Sales Support in which we assist and affect every aspect of any given sale. We are like the head of an octopus with our tentacles reaching out to customers, salesmen, shipping, parts, service, welding, accounting, vendors, etc. · With that being said, bel ...

  • Penhall

    GPR Sales and Service Representative

    2 weeks ago

    Penhall Richmond, United States

    Location: · Location: · GPR Sales and Service Representative in Richmond, VA at Penhall Company **Location:** · **Experience:** · Not Specified **Job Description** · Penhall Technologies is looking for self-motivated individuals who would like to join our growing team as a G ...

  • SYSCO

    Sales Consultant

    1 week ago

    SYSCO Richmond, United States Full time

    Company: · US1354 Buckhead Meat & Seafood Mid-AtlanticZip Code: · 20785Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%Compensation Range: · $8, $75,000.00The compensation ran ...

  • SYSCO

    Sales Representative

    1 week ago

    SYSCO Richmond, United States Full time

    Company: · US0007 Sysco Virginia, LLCZip Code: · 22801Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and ...

  • SYSCO

    Sales Representative

    1 week ago

    SYSCO Richmond, United States Full time

    Company: · US0007 Sysco Virginia, LLCZip Code: · 22801Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and ...

  • Mcwilliams And Son

    Comfort Advisor

    3 weeks ago

    Mcwilliams And Son Richmond, United States

    **Job Purpose**: · The Comfort Advisor is responsible for the generation, facilitation and overall end-to-end sales process of all products and services for McWilliams and Son. · **Detailed Responsibilities**: · Respond to all customer inquiries during the sales process. · Mainta ...

  • Nicolia

    Territory Manager

    2 weeks ago

    Nicolia Richmond, United States

    Nicolock, is the Leading Manufacturer of Paving Stones, Retaining Walls, and other Concrete Products. We have an immediate opening for a Territory Manager with a base location of Richmond, VA. Our culture is focused on growth and our environment is fast paced. · We are looking fo ...

  • Dibert Valve & Fitting Co., Inc.

    Technical Sales Representative

    2 weeks ago

    Dibert Valve & Fitting Co., Inc. Richmond, United States

    Position: Technical Sales Representative · Date: February 2024 · Supervisor: Manager, Field Sales · Position Objective: Manage & grow sales within a defined territory through direct interactions with end user customers. · Essential Duties & Key Responsibilities: · Sales Responsib ...

  • My First Drive Driving School

    Office Representative

    3 weeks ago

    My First Drive Driving School Richmond, United States

    **Key Requirements** · **Customer Focused - Sales - Detail Oriented - Problem Solver.** · We seek an Office Manager/Sales Person dedicated to delivering exceptional customer service while focused on making sales. The objective is to ensure smooth and profitable office operations, ...

  • Kari Bird - State Farm Agent

    Account Representative

    2 weeks ago

    Kari Bird - State Farm Agent Richmond, United States

    **ROLE DESCRIPTION**: · As an Account Representative for Kari Bird State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You ...

  • LL Flooring

    Assistant Store Manager

    2 weeks ago

    LL Flooring Richmond, United States

    $16.50/hr + Monthly Bonus + GENEROUS BENEFITS including Weekly Pay. Want to learn more?? Let's chat TODAY. · **Opportunity - Assistant Store Manager - Sales (ASM2)**: · The Assistant Store Manager - Sales (ASM2) at LL Flooring is responsible for sales support, superior customer s ...

  • KingSolar

    Experienced Solar Sales

    2 weeks ago

    KingSolar Richmond, United States

    Job Summary: · We are seeking experienced Solar Sales individuals looking to come onboard and help us grow from the ground up Can you create you're own system? Culture? Foundation? If so get connected with us today, and lets start expanding · **Responsibilities**: · - Conduct doo ...