Service Sales Account Manager - Richmond, United States - SBF Search, LLC

SBF Search, LLC
SBF Search, LLC
Verified Company
Richmond, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Industry leading facilities solutions provider is seeking a Service Sales Account Manager to achieve revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, and quoted repairs.

While supporting the mission to deliver exceptional customer service throughout the sale and execution of projects involving HVAC equipment, building automation, and mechanical contracting services.

This individual will be tasked to identify and coordinate service solutions that can achieve or resolve a client s environmental, operational, financial and people goals.

Company provides completive compensation commensurate with experience and an excellent benefits package


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned.

  • Prospects to locate and develop relationships with new clients.
  • Maintains and cultivates existing client relationships.
  • Develops general working knowledge of all our offerings.
  • Utilizes account management processes for target customers.
  • Develops and implements specific action plans that improve project closure rate and produce profitable business.
  • Develops necessary estimates as required. Converts leads into opportunities.
Develops opportunities through networking and professional organizations.

  • Leads or supports, depending on the opportunity, coordinated sales efforts involving multiple sales groups.
  • Works effectively in a team selling environment.
  • Develops customer relationships at various level of customer organization.
  • Collects and communicates to operations the pertinent project information required to successfully complete projects.
  • Must be committed to operating within the safety protocols.
  • Confirms project scope and bill of material with customers.
  • Assist with the collection of Accounts Receivable as needed.
Determines recommended selling strategy and initial pricing.

  • Presents the proposal, negotiates price and contract terms/conditions with customers and secures order.
  • Resolves deviations in scope with the client to preserve client experience and satisfaction.
  • Consistently ascertains customer needs and current market opportunities.
  • Develops positive relationships with leadership and employees.
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