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Front Desk Supervisor
3 weeks ago
Riggs D.C Olympia, United States** Front Desk Supervisor** · Location · * Summary · * Description · * Skills · Summary · **Front Desk Supervisor** · Salary Competitive salary · Schedule · Full Time · Experience · Minimum 2 years of experience · Location · **Front Desk Supervisor** · Description · **Ri ...
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Front Desk Supervisor
3 weeks ago
Bayviewseattle Olympia, United States**JOB TITLE:** **Front Desk Supervisor** · **DEPARTMENT:** Life Enrichment · **REPORTS TO:** Community Life Manager · **FLSA STATUS:** Non-Exempt · **SUMMARY OF PURPOSE AND GOALS:** · The Front Desk Supervisors primary role is to provide exceptional customer service to residents, ...
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Front Desk Supervisor
3 weeks ago
Donohoe Construction Company Olympia, United States** Front Desk Supervisor** · **Job Category****:** Front Desk/Office · **Requisition Number****:** FRONT001721 · Showing 1 location · **Job Details** · **Description** · We are always looking for the most qualified and experienced professionals in the industry. We invite you t ...
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Front Desk Supervisor
3 weeks ago
B. F. Saul Company Hospitality Group Olympia, United States**Front Desk Supervisor** · Arlington, Virginia / Crowne Plaza Crystal City - Washington, D.C. · Front Office / Part Time · B. F. Saul Company Hospitality Group is the hospitality subsidiary of the largest, private real estate and banking concern located in the Washington, D.C. ...
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Front Desk Supervisor
3 weeks ago
Denver Co Olympia, United StatesFront Desk Supervisor · Washington , District Of Columbia · We are a collective of entrepreneurs, driven creatives, and visionaries who lead the industry in experiential hospitality. Our four companies work together to deliver on the promise of artful hospitality. Setting the n ...
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Hotel Front Desk Supervisor
3 weeks ago
Hotel Resource Olympia, United States**Other** · **Hotel Front Desk Supervisor** · Hotel Front Desk Supervisor Great Wolf Lodge Olympia WA · **Hotel Front Desk Supervisor** · **Company:** · Great Wolf Lodge · **Location:** · US · **Category:** · Other · **Degrees Required:** · Not Specified · **Employment Type:** · ...
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Network Operator and Service Desk Supervisor
1 week ago
State of Washington Olympia, United StatesIT Network Operator and Service Desk Supervisor · IT Network & Telecom - Journey · Camp Murray, WA · This recruitment has been republished for an additional two weeks. Applicants that previously applied do not need to reapply. · The IT Network Operator and Service Desk Superviso ...
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Olympia Acute Dialysis RN
1 week ago
Fresenius Medical Care Olympia, United States Full timePURPOSE AND SCOPE: · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including ass ...
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Front Desk Supervisor
1 week ago
BW Lakewood Lakewood, United StatesJob Description · Job Description · The Front Desk Supervisor is responsible for assisting the General Manager while providing attentive courteous and efficient service to all guests before arrival and throughout their stay. He/she is also responsible for maximizing room revenu ...
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Network Operator and Service Desk Supervisor
1 week ago
State of Washington Lakewood, United StatesIT Network Operator and Service Desk Supervisor. IT Network & Telecom - Journey. Camp Murray, WA - This recruitment has been republished for an additional two weeks. Applicants that previously applied do not need to reapply. The IT Network Operator a Service Desk, Operator, Netwo ...
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Registered Nurse
1 week ago
Fresenius Medical Care Chehalis, United States Full timePOSITION FEATURES: · 100% PAID DIALYSIS TRAINING PROVIDED · PURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coo ...
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Registered Nurse
1 week ago
Fresenius Medical Care Gig Harbor, United States Full timePOSITION FEATURES: · Paid Dialysis Training Provided · PURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordina ...
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Visitor Services Supervisor
1 day ago
The Hands On Childrens Museum Olympia, United StatesJob Type Full-timeDescriptionAbout the Position:This is a full-time position with a core schedule of Sunday - Thursday with the ability to flex to other days and times for Museum programs and events. As a member of the Visitor Services team, this front-facing customer service sup ...
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Revenue Agent 3
3 weeks ago
State of Washington Olympia, United StatesThis opportunity is available to current Washington State Department of Revenue employees only. · Attention Revenue The Compliance Division is looking for a Lead Revenue Agent 3 (RA3) within its Tacoma team. This position is the designated lead worker and trainer for lower-level ...
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Executive Management Receptionist
2 weeks ago
Washington State Department of Natural Resources Olympia, United StatesExecutive Management Receptionist Recruitment # Full-time, Exempt, Non-represented position Location: Natural Resources Building - Olympia, WA *Salary: $51, $59,858.00 Annually To allow for growth and salary progression the full salary range is: $51, $63,008.00 Annually * · Respo ...
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Hotel Front Office Supervisor
3 weeks ago
Noo-Kayet Investments Olympia, United States· 15-Feb-2022 to 16-Apr-2022 (PST) · * · Hotel · * · WA, USA · * · Hourly · * · Full Time · *Generous benefit package including Medical, Dental, Vision, 401K & PTO* · **Pay Rate: $18.00 per hour** · **MANDATORY VACCINATION VERIFICATION DUE UPON HIRE** · We are looking for an ...
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olympia acute dialysis rn
2 weeks ago
Fresenius Medical Care North America Olympia, WA , USA, United States**PURPOSE AND SCOPE:** · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including ...
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Lidar Portal System Admin, IT System Admin
3 weeks ago
Washington State Department of Natural Resources Olympia, United StatesLidar Portal System Admin, IT System Admin -- Journey Recruitment #2024-4-A392 Full-time, Permanent, Represented position Location: Natural Resources Building- Olympia, WA *Work Hours and Partial Telework flexibility may be available and considered * *Salary: $6, $9,332.00 Monthl ...
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inpatient registered nurse
2 weeks ago
Fresenius Medical Care North America Olympia, WA , USA, United States**POSITION FEATURES:** · Primary location is Olympia, if interested, can cross train for Portland and Vancouver locations as well. · **PURPOSE AND SCOPE:** · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement ...
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office assistant 3
3 weeks ago
State of Washington Olympia, WA, United StatesOffice Assistant 3 (OA3) · Community Corrections Division · Lacey, WA · [Salary Range 38CC: $3,265.00-$4,336.00] · * If you are viewing this posting from an external job site (such as Indeed), copy/paste and search via the following link to apply directly to this and other WA Sta ...
Front Desk Supervisor - Olympia, United States - CSM Corporation
Description
Front Desk Supervisor | Dual Property
Job Category*:
Requisition Number*:
Job Details
Description
The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction.
Effective supervision of assigned staff to ensure guest satisfaction, positive employee relations and achievement of overall financial results.Accountable for guest satisfaction by ensuring service standards are met and guests needs and concerns are responded to in a timely manner with a focus on service recovery when applicable.
Works side by side with staff to train and model appropriate guest service standards.Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations.
Anticipates and responds to guests in a friendly and positive manner.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
Responsible for interviewing, hiring, coaching, and development of front office associates.
Evaluates staff performance and coaches to ensure standards are met.
Works in conjunction with manager to deliver discipline/corrective action and make termination decisions.
Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.
Ensures all required training for department employees is completed and training records are maintained.
Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.
Utilizes available resources and adheres to CSM training policies.
Promotes collaboration and positive, professional work environment.
Responsible for assisting in effective labor management through proper scheduling, monitoring, and adjusting based on business needs.
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
Monitors room availability, follows restrictions, and all booking policies and procedures.
Drives sales and maximizes revenue by up-selling rooms and amenities.
Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
Must have high attention to detail, good communication skills and leadership ability.
Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all CSM Standard Operating Procedures.
Conduct routine inspections of front desk operations to maintain standards per CSM, local, state and federal regulations.Ensures a clean and safe work environment, and follows all CSM procedures for guest/employee incidents.
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Basic computer knowledge and excellent verbal skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education:
High school diploma or equivalent required some college or college degree preferred.
Physical Requirements:
Ability to lift, push and pull up to 75 pounds on an occasional basis.
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