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    Operations Manager - Stamford, United States - Orangetheory - Franchise #0308

    Orangetheory - Franchise #0308
    Orangetheory - Franchise #0308 Stamford, United States

    4 days ago

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    Description

    Job Description

    Job Description

    Operations Manager:
    Role, Expectations, and Responsibilities

    Who we are:
    Empire Portfolio Group was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth.

    In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives.

    Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orangetheory Fitness.

    The Company owns, operates and supports 140+ Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia.


    Who were looking for:

    The Operations Managers mission is operational excellence to ensure top quality and production in the studios they oversee. This includes handling all equipment, technology, and facility issues. This position requires the ability to develop strong relationships with outside vendors, create internal processes that can be replicated across the entire company, and stay within budget. You are well organized, a problem-solver, and a producer.


    Personal Attributes:
    Detail oriented and well organized
    Solution-oriented
    Multi-tasker with minimal supervision.
    On-call availability due to the possibility of facility or IT issues needing to be resolved as soon as possible
    Proven flexibility and willingness to handle various tasks independently and to meet deadlines.


    Education Requirements:
    Bachelors degree
    1-2 years of operations experience, ideally in a fitness setting.


    Role Responsibilities/Duties
    Facility maintenance, issues and repair
    Cleanliness and orderliness of the studios
    Facility audits and walk-throughs
    Inventory levels and supplies for studio maintenance and/or marketing materials
    Retail purchasing and inventory
    Budget reconciliation via Brex
    Daily Financial Reporting (e.g. auditing refunds and unpaids etc.)
    IT, Tech and Facility updates
    Maintain and maximize working relationships with outside vendors to get the best deals
    Cross-trained on studio sales process and class check-in process to step in if necessary
    MBO audits (e.g. deactivating terminated members)
    Analyze current processes and look for improvements to maximize efficiency


    Physical Demands:
    Physical requirements can vary. These must be reviewed with management.

    However, in general, the position requires the following physical activities:

    Ability to lift a minimum of 20 pounds to a maximum of 50 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.


    Beyond The Paycheck:
    Complimentary services and employee discounts with Orangetheory Fitness and Relive Health
    Empire cares about youwe offer access to free mental health counseling
    Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
    Pre-tax commuter benefit plan to save on public transportation to/from work


    Our Mission: To bring out your best life through inspiring, motivating and exceptional moments

    Vision:
    To be the premier wellness portfolio that supercharges everyday life

    Values: Happy, Hungry, Humble, Healthy & Human


    Salary:
    $20 per hour


    Benefits:
    Medical, Dental, and Vision
    401(k)
    Employee discounts
    Paid time off
    Professional development assistance

    EEO Statement:

    Empire Portfolio Group is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, disability, sexual orientation, gender identity, ancestry, marital status or other classification prohibited by applicable local, state or federal laws.

    This policy is applicable to hiring, termination, compensation, schedules, discipline, working conditions and all other aspects of employment.

    As an employee, you are expected to honor this policy and to take an active role in keeping harassment and discrimination out of the workplace.

    We are happy to work with otherwise qualified disabled employees in order to accommodate limitations, in accordance with the Americans with Disabilities Act (ADA).

    It is up to the employee to approach the office manager with this request and provide medical proof of his or her needs upon the Companys request.
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