Operations Manager - Queens, United States - Veo - Operations Careers

Veo - Operations Careers

Verified Company

Queens, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems.

Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices.

We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.

We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges.

We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us

Job Summary:

Are you a hands-on operations leader with a bias for execution and excellent customer service? Are you excited about helping grow an innovative transportation solution in your very own market? Are you passionate about leading teams? If so, you might be Veo's next Operations Manager

As Veo's Operations Manager, you'll have the opportunity to help lead our innovative dockless micromobility program.

You'll play a vital role in the program's success by ensuring efficient daily warehouse and field operations, as well as strengthening local partnerships.

Above all, it will be your responsibility to increase ridership.

Your success will be measured by your ability to drive daily ridership, lead a high performing team, and provide users with exceptional customer service.

Responsibilities:

Oversee daily warehouse and field operations
Perform physical tasks including moving scooters, driving vans, and maintaining scooters
Set and manage daily routes for hourly associates for fleet deployment and repositioning
Identify gaps in hitting operations metrics and develop solutions to fix them
Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
Recruit and train local team
Ensure operations are in compliance with city agreements and company SOPs
Manage inventory and ensure parts are ordered

Qualifications & Skills:

Bachelor's degree
At least 12 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields.
Comfortable lifting 60 lbs routinely
Ownership mindset with a bias for action
Successful track record prioritizing multiple tasks
A willingness and ability to work a variety of days and shifts
Quantitative decisionmaking skills
Exceptional communication
Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
Commitment to making your community a better place to live and ride

Perks: