Manager, Operations - Croton-on-Hudson, United States - Northwell Health
Description
Manages the daily administrative operations of a multi-physician, single/multiple practice (s) for a division or program. Coordinates administrative functions, plans and supports development of the site/joint division programs and all related areas.Manages all personnel, and maintains accurate and current files on all department budgets, capital equipment requests and programs related to operational issues.
Job Responsibility- Provides leadership to Operations team members and supervisors by communicating and guiding toward achieving department objectives.
- Develops, communicates, and builds consensus for goals in alignment with the health system.
- Monitors program components relative to criteria by regulatory agencies; collaborates with the Research Institute to oversee Research operations; manages department/division in a fiscally responsible manner; assists in the preparation and monitoring of annual budgets - operational, personnel and capital.
- Supports or may assist with key functions including, but not limited to, scheduling, insurance verification, co-pay collection, charge capture and referral management; understands the department/division's fiscal responsibility in supporting research initiatives; manages daily operations and all non-clinical personnel in the division and all related areas; hires, trains, disciplines and supervises staff; evaluates performance and ensures efficiency in their roles; completes appraisals on a timely basis.
- Assigns work and sees that it is carried out correctly and efficiently; identifies and implements technology to improve operations; maintains accurate and current files on all department budgets, capital equipment request and programs related to operational issues; acts as a liaison between attending physicians, patients, visitor's guests and staff; demonstrates ability to answer any questions that might arise when dealing with patients, physicians, or any matters regarding the department/division/physician office.
- Coordinates and oversees the resources of multiple administrative disciplines/functions; coordinates efforts to prioritize needs of programs across departmental lines; collaborates with administrative leadership, chairs, physicians and other clinical personnel to develop, implement and oversee clinical programs; participates in monitoring and evaluating a program's inception and performance and routinely monitors performance per volumes, referrals and trends.
- Establishes and maintains a working relationship with the physician staff with respect to their compliance and performance related to billing, coding and regulatory agency standards; ensures the continual efficient and compliant operational performance of the department/division; ensures compliance with all rules and regulations and makes certain these are properly and completely addressed in Policy and Procedure Manual.
- Reviews all changes in various regulatory agency standards and/or public health law and ensure that these are represented in the Policy and Procedure Manuals (after appropriate review with clinical and/or administrative personnel); ensures department/division staff adheres to the health system Corporate Compliance Program, HIPAA regulations and all other regulatory standards; identifies quality benchmarks utilizing regional and national data to monitor programmatic quality and identify opportunities for improvement.
- Performs related duties as required.
- All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
- Bachelor's Degree required, or equivalent combination of education and related experience.
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Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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