- Act as the main point of contact for clients, addressing inquiries and providing timely and accurate information
- Build and maintain strong relationships with clients, understanding their needs and preferences
- Assist clients with account setup, onboarding, and troubleshooting as needed
- Process client orders, payments, and refunds accurately and efficiently
- Monitor client accounts and proactively identify opportunities to upsell or cross-sell additional products or services
- Address client concerns and complaints in a professional and empathetic manner, striving to resolve issues to the client's satisfaction
- Previous experience in client service, customer support, or a related role is advantageous
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport and establish trust with clients
- Proficiency in Microsoft Office and CRM software
- Type: Full-time / Temp-to-hire
- Pay: $ $24.00 depending on experience
- Location: Lawrence, MA (100% Onsite; Remote work not permitted)
- Schedule: 8:00am - 5:00pm (Monday - Friday)
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Member Service Representative
5 days ago
NESC Credit Union Lawrence, United StatesIf you have customer service, banking or credit union experience, we would like to meet with you to discuss opportunities with us · We want to add a full-time Member service Representative to our NESC Lawrence branch team. The duties are as follows; · **Duties**: · - Interview lo ...
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Bilingual Customer Service Representative
2 weeks ago
A-Affordable Insurance Agency Lawrence, United States**Job description** · **Job description** · A-Affordable Insurance agency is looking to hire a bilingual (Spanish) Customer Service Representative at our Lawrence office. Pay is hourly plus a rewarding upcapped incentive plan paid biweekly. · **What is the job?** · You will be pa ...
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Client Service Representative I
1 week ago
Lawrence General Hospital Lawrence, United StatesDUTIES AND RESPONSIBILITIES: · - Greets all patients, family members, and fellow staff courteously and professionally. · - Pre-registers and registers new initial evaluations by taking patient information of chief complaint, demographics, and insurance information. · - Collects c ...
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Horizon Group Eudora, KS, United States FreelanceFrom May to September, we are looking for support for our driver team in Weinstadt-Endersbach, Remseck, Ludwigsburg, and Bietigheim. · This is a diverse job in the lively and growing outdoor industry. We have a relaxed work atmosphere in a young team with a close connection to na ...
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Member Services Representative
1 week ago
Crunch Fitness Lawrence, United States· The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our member ...
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Student Services Representative
1 week ago
The University of Kansas Lawrence, United StatesMore than perhaps any other factor, the degree to which a university attracts and retains qualified students determines the success or failure of that institution. The Enrollment Management (EM) division is a key player in this activity and has a pro Representative, Student, Enro ...
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Customer Service Representative
1 week ago
Capfed Lawrence, United States** Customer Service Representative - Call Center** · **Job Category****:** Call Center **Requisition Number****:** CUSTO003074 Showing 1 location **Job Details** · **Description** · **Role** · Receive incoming calls and determine the products, services or resources that the c ...
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Patient Service Representative
1 day ago
Heartland Community Health Center Lawrence, United StatesJob Description · Job DescriptionSalary: $17.00 -$23.00 · Welcoming all who need care · Heartland River City is now hiring Full-Time Patient Service Representatives (PSR) · Job purpose · Serves patients and staff within the front desk and outreach by promoting a positive and welc ...
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Customer Service Representative
3 weeks ago
Titan Industries Centropolis, KS, United States Freelance**Your-Entry** supports well-known partner companies in personal customer consulting in the telecommunications and energy industries with personnel recruitment in Centropolis, KS. We offer everyone the opportunity to enter the sales field · **We need your talent - Start now in sa ...
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Patient Service Representative Senior
2 days ago
Greater Lawrence Family Health Center Lawrence, United StatesTitle Patient Service Representative Senior Work Location HAVERHILL ST Description Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 600 staff whose primary focus is providing the h ...
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Lead Customer Service Representative
1 week ago
Capfed Lawrence, United States** Lead Customer Service Representative - Call Center** · **Job Category****:** Call Center **Requisition Number****:** LEADC003091 Showing 1 location **Job Details** · **Description** · Receive incoming customer calls and determine the product, service or resources the caller ...
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Customer Service Representative, FT Days
2 weeks ago
LMH Health Lawrence, United StatesSchedule: Monday-Friday 8:00am to 4:30pm · Something special starts here. · You can't define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong health – it shows. At LMH Health, w ...
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Heartland Community Health Center Lawrence, United StatesWelcoming all who need care · Heartland River City is now hiring Call Center Patient Service Representatives (PSR) · Heartland River City is part of Heartland Community Health Center, a Federally Qualified Health Center (FQHC). Heartland operates three clinics located in Lawren ...
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Heartland Community Health Center Lawrence, United StatesJob Description · Job DescriptionSalary: $17 - $21 · Welcoming all who need care · Heartland River City is now hiring Call Center Patient Service Representatives (PSR) · Heartland River City is part of Heartland Community Health Center, a Federally Qualified Health Center (FQHC). ...
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Heartland Health Lawrence, United States**Family Medicine Bilingual Patient Service Representative** · Primary Care Lawrence, Kansas Minimum Experience **Entry-level** Compensation **Commensurate with experience** · *Welcoming all who need care* · Heartland is committed to attracting and retaining a diverse staff. H ...
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Verizon Enrollment Specialist
1 week ago
Phoenix Marketing and Advertising Lawrence, United States**About us-** · Here at Phoenix Marketing and Advertising, we believe in 100% internal, merit-based promotions from entry-level to management - so every member of our team must begin in sales/marketing and has an equal opportunity to advance into management. Let your sales talent ...
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Food Insecurity Assistant
23 hours ago
MERRIMACK VALLEY YMCA Lawrence, United StatesThe Food Insecurity Assistant at Merrimack Valley YMCA is responsible for all duties, as communicated by Director, pertaining to our Food Insecurity programs. Under the supervision of the Director of Food Insecurity and Community Engagement, all employees maintain a supportive, p ...
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Warehouse Material Handler Part Time 3rd Shift
52 minutes ago
Staples, Inc. Lawrence, United States Part time12:00am-7:00am/Monday-Friday · Staples is business to business. You're what binds us together. · Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficie ...
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Staples, Inc. Lawrence, United States Part time12:00am-7:00am/Monday-Friday Staples is business to business. You're what binds us together.Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient w ...
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Delivery Van Driver
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Staples, Inc. Lawrence, United States$1,000 Retention Bonus ($500 at 90-days, $500 at 180-days of employment) · Staples is business to business. You're what binds us together. · When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You'll be surrounded by a team who ...
Client Service Representative - Lawrence, United States - Ultimate Staffing
Description
We are seeking a dedicated and proactive individual to join our client's team as a Client Service Representative. The ideal candidate will possess exceptional communication skills, a strong attention to detail, and a passion for delivering exceptional service to our clients. As a Client Service Representative, you will serve as the primary point of contact for our clients, providing assistance, resolving inquiries, and ensuring their satisfaction with our products or services
Responsibilities:
Qualifications:
Additional Information:
All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
