- A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic, and able to adapt to fast-changing situations
- Experience and confidence using MS Office and other basic IT equipment
- Legally eligible to work in the Country you are applying within and at least 18 years old
- Work life balance (no standard nights/weekends)
- Generous paid time off plans (sick and vacation)
- 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
- Competitive 401K Program, with a Company match
- Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
- A quarterly bonus plan program, plus an hourly rate of $20
- A bright and inspiring work environment
- Training and development opportunities aligned with great career path opportunities
- A professional workplace community (business casual attire required)
- Notice of Affirmative Action Policy Statement -
- Physical Requirements for Regus Field
- USA Community Associate job description 4.docx
-
Community Associate
2 weeks ago
Civics Unplugged New York, United StatesHey there We're Civics Unplugged, a team and community dedicated to training young Civic Innovators. Our core program is the Civic Innovators Fellowship that works with 1,000 high school students a year in online and in-person programs. · We launched in 2020, and have graduated o ...
-
Community Associate
3 weeks ago
NYC Careers Manhattan, United States**Community Associate**: · - Apply**Community Associate**: · - Agency: NYC HOUSING AUTHORITY · - Posted on: 05/09/2024- Job type: Full-time · Location · MANHATTAN · - Title Classification: No exam required · Department · Applications & Tenancy Admin · - Salary range: $41, $56, Re ...
-
Community Associate
2 weeks ago
NYC Careers New York, United States**Community Associate**: · - Apply**Community Associate**: · - Agency: NYC HOUSING AUTHORITY · - Posted on: 05/15/2024- Job type: Full-time · Location · NYC-ALL BOROS · - Title Classification: No exam required · Department · VP-Purchasing, Logistics & Inv · - Salary range: $41, $ ...
-
Community Associate
2 weeks ago
The New York City Department of Education New York, United States**Job Details**: · **Position Summary**: · The Community Associate will perform duties that directly relate to the outreach efforts of the school, ongoing work with existing partnership organizations, the local community, and the introduction of new community partnerships. This i ...
-
Communications Associate
1 week ago
Daily Dot Art New York, United StatesWelcome to **Daily Dot Art**, your premier destination for creative and innovative digital graphic design solutions. · We are seeking a talented and enthusiastic Communications Associate to join our team in New York City. The Communications Associate will play a key role in suppo ...
-
Community Associate
1 week ago
Regus New York, United States**Community Associate** · **Address**: · 136 Madison Avenue · 5th & 6th Floors · 10016 New York · The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading th ...
-
Community Associate
3 weeks ago
Regus New York, United States**Community Associate** · **Address**: · 140 Broadway · 46th Floor · 10005 New York City · The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading the way. ...
-
Communications Associate
1 week ago
Global Impact Investing Network New York, United StatesThe Communications Associate will focus on ensuring the smooth execution of communications at the GIIN. This role will be responsible for managing the GIIN's social media to increase brand awareness and drive audience engagement. This role will also provide general coordination s ...
-
Community Associate
3 weeks ago
Community Board 12 Manhattan New York, United States**Interested applicants must submit their resume and cover letter via ** · Manhattan Community Board #12 is a city agency representing Washington Heights and Inwood. The Board plays an advisory and planning role on a wide range of issues. The Community Board office supports the m ...
-
Community Associate
5 days ago
The New York City Department of Education New York, United States**Job Details**: · **Position Summary**: · The Community Associate will perform duties that directly relate to the outreach efforts of the school, ongoing work with existing partnership organizations, the local community, and the introduction of new community partnerships. This i ...
-
Community Associate
1 day ago
The New York City Department of Education New York, United States**Job Details**: · **Position Summary**: · The Community Associate will perform duties that directly relate to the outreach efforts of the school, ongoing work with existing partnership organizations, the local community, and the introduction of new community partnerships. This i ...
-
Community Associate
3 days ago
The New York City Department of Education New York, United States**Job Details**: · **Position Summary**: · The Community Associate will perform duties that directly relate to the outreach efforts of the school, ongoing work with existing partnership organizations, the local community, and the introduction of new community partnerships. This i ...
-
Community Associate
2 days ago
NYC Careers Manhattan, United States**COMMUNITY ASSOCIATE**: · - Apply**COMMUNITY ASSOCIATE**: · - Agency: MANHATTAN COMMUNITY BOARD #8 · - Posted on: 05/30/2024- Job type: Full-time · Location · MANHATTAN · - Title Classification: No exam required · Department · Manhattan Community Board #8 · - Salary range: $42, ...
-
Community Affairs Associate
1 week ago
NYC Careers New York, United States**Community Affairs Associate **: · - Apply**Community Affairs Associate **: · - Agency: CONSUMER AND WORKER PROTECTION · - Posted on: 05/21/2024- Job type: Full-time · Location · NYC-ALL BOROS · - Title Classification: No exam required · Department · External Affairs · - Salary ...
-
Community Life Associate
2 weeks ago
The Bowery Mission New York, United StatesThe Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people who are experiencing homelessness. The Community Life team oversees all residential programming, including emergency and short-term shelters, long-term residences, and transitional ho ...
-
Community Life Associate
3 weeks ago
The Bowery Mission New York, United StatesThe Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people who are experiencing homelessness. The Community Life team oversees all residential programming, including emergency and short-term shelters, long-term residences, and transitional ho ...
-
Associate, Community Development
1 day ago
Smile Train New York, United StatesSmile Train is changing the world one smile at a time. Our goal is to transform the life of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide free, life-changing comprehensive cleft treatment to our beneficiaries. Ou ...
-
Strategic Communications Associate
4 days ago
Hirsch Leatherwood LLC New York, United States**Job Summary**: · Are you an up-and-coming communications professional who knows the power of storytelling? Do you want to develop your strategic thinking skills while making an immediate impact as part of a team? Interested in growing your career at a rapidly expanding firm? Th ...
-
Community Program Associate
52 minutes ago
NYC Careers Manhattan, United States**Community Program Associate**: · - Apply**Community Program Associate**: · - Agency: ADMIN FOR CHILDREN'S SVCS · - Posted on: 05/04/2024- Job type: Full-time · Location · MANHATTAN · - Title Classification: No exam required · Department · Child and Family Well-Being · - Salary ...
-
Community Associate
2 weeks ago
NYC Department of Education Brooklyn, United States**COMMUNITY ASSOCIATE - JAMES MADISON HIGH SCHOOL (22K425)**: · - Posted Date: Apr 18, 2024 Deadline: Apr 29, 2024**Job Details**: · **Position Summary**: · The Community Associate will perform duties that directly relate to the outreach efforts of the school, ongoing work with e ...
Community Associate - New York, United States - IWG
Description
Community AssociateAddress:
136 Madison Avenue
5th & 6th Floors
10016 New York
The world of work is commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe
Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The opportunity
As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your that your customers can focus on running their business.
A typical day at IWG
You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.
Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee.You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.
It's time for a quick coffee break, relax and enjoy a few minutes to yourself.
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.
You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.
Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center.To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.
About you
We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
On top of a competitive total compensation package, you'll enjoy: