Customer Service Representative - Palmetto, United States - CoWorx Staffing

CoWorx Staffing Palmetto, United States

2 weeks ago

Description

CoWorx Staffing is looking for Customer Service Representatives to join a nationwide logistics company in Ellenton, FL. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. In this role, youll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. Were a company where you can continually advance your career, no matter your background the opportunities are endless and yours for the taking.

These are temporary to hire opportunities starting at $17.00 per hour.

Responsibilities:

Assist customers and business partners via telephone and email

Handle customer complaints in a calm, professional manner

Diagnose, assess, and resolve problems or issues

Monitor progress of delivery routes

Scan haul-away pods and verify stamps

Process changes or cancellations to delivery orders

Desired Background/Skills:

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

High school diploma or equivalent

1-year related experience preferably within a call center environment

Strong customer service skills and the ability to satisfactorily resolve issues

Solid ability to multitask with exceptional organizational skills

Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other Information:

Tuesday to Saturday, 6:00am to 3:00pm

$17.00 per hour

Temporary to hire

Apply today and contact CoWorx for immediate consideration,

We look forward to working with you

#CB

#NJ2511

#ZIP

#talroo

Interested candidates please reference job code when responding to this ad.

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