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    System Support Specialist - Columbus, United States - Hciequity

    Hciequity
    Hciequity Columbus, United States

    2 weeks ago

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    Description

    ** System Support Specialist**

    Job Title System Support Specialist Job ID Location Columbus, OH 43229 Other Location Description MSI Express is a leading packaging company for the worlds largest food brands. Combined, we work with a growing list of Fortune 500 companies and entrepreneurs alike to tailor manufacturing/packaging and supply chain solutions to your customers exact specifications.

    **The role of the System Support Specialist is to:**

    Ensure product integrity and data integrity are preserved through proactive involvement in all IT systems.

    Support plant personnel on IT Systems for Quality, Production, Engineering, Inventory, and Logistics.

    Work with company employees to support computer systems and provide training with regard to IT systems.

    Identify and help to implement improvements.

    Function as an information source to various departments to continuously improve IT system efficiencies.

    Support the IT Director on special department projects.

    **Other responsibilities:**

    Understand MRP system functions

    Train floor personnel to properly use MRP system to ensure data integrity

    MRP system reporting

    CMMS system reporting

    GMS and training management system reporting

    Production workstation support

    Network hardware support

    Set up and configuration of workstation computers

    Assist in the development of IT asset management systems to track hardware, software, antivirus, and security systems

    **Requirements:**

    Degree in computer science or IT-related field required

    1-3 years of experience required

    Experience in food production, packaging and containers, or food and beverage industry preferred

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