-
It/av Support 2nd Tier Technician, Operations
2 weeks ago
TRITECH Communications Manhattan, United StatesDay to day on-site AV & VTC production &operations **AV/Technical knowledge of current conference room technology (Crestron controllers, Microsoft Teams and Skype) ** Preventative maintenance room checks each day (start and finish). Basic equipment tests. **AV setup for executive ...
-
Tier 1 Customer Support
1 week ago
ExecOnline New York, United StatesJob Description · Job DescriptionAt ExecOnline, we believe that leaders are within us and among us, which is why we strive to inspire others by creating a future-forward path. Our mission? To connect all leaders to their future potential. · In partnership with the world's top bu ...
-
Tier 2 Desktop Support Engineer
4 weeks ago
Gambitny New York, United StatesTier 2 Desktop Support Engineer (Windows & Mac) · Are you ready to take your expertise in desktop engineering and technical support to the next level while making a tangible difference in the world? We have an exciting opportunity that might just be the perfect fit for you. · We ...
-
Tier 2 Desktop Support Engineer
3 weeks ago
Gambit Technologies New York, United StatesTier 2 Desktop Support Engineer (Windows & Mac) - Open Ended Contract (3+ Years Duration) · Are you ready to take your expertise in desktop engineering and technical support to the next level while making a tangible difference in the world? We have an exciting opportunity that mi ...
-
Tier 2 Desktop Support Engineer
3 weeks ago
Gambit Technologies New York, United StatesTier 2 Desktop Support Engineer (Windows & Mac) - Open Ended Contract (3+ Years Duration) · Are you ready to take your expertise in desktop engineering and technical support to the next level while making a tangible difference in the world? We have an exciting opportunity that mi ...
-
Tier 2 Partner Support Specialist
2 weeks ago
Talenthub Workforce Newark, United StatesJob Description · Job DescriptionOur client, a global media company, has an immediate opening for a qualified candidate to join their team. In this job you will play a crucial role in providing Tier 1 and Tier 2 support to users of our Earning Statements Portal (ESP) across globa ...
-
Sr. Tier One IT Technical Support Analyst
3 weeks ago
Trigyn Technologies New York, United States 4-6 months (contract)Job Description: · Client is looking for a Senior Tier One IT Technical Support Analyst Team Co-Lead to support end-users in resolving technical problems. The responsibilities of the Team Co-Lead include but are not limited to, in the absence of the Team lead, overseeing the Tie ...
-
IT Tier II Support
2 weeks ago
MDS (Micro-Data Systems) Colts Neck, United StatesPosition Summary · While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. · The position of IT Tier II supports the technical operations of our clients using our Service Desk a ...
-
IT Tier II Support
1 week ago
Micro Data Systems Inc Holmdel, United StatesPosition Summary · The position of Tier 2 NOC Engineer supports the technical operations of our clients using our Service Desk and IT Management services. In addition, this position is responsible for monitoring, remediation, and patching, of various computer and network systems ...
-
IT Tier II Support
2 weeks ago
MDS (Micro-Data Systems) Colts Neck, United StatesPosition Summary · The position of IT Tier II supports the technical operations of our clients using our Service Desk and IT Management services. In addition, this position is responsible for monitoring, remediation, and patching, of various computer and network systems. Maintai ...
-
Technical Support Analyst, Tier II
3 weeks ago
BCS365 Secaucus, United StatesJob Description · Job DescriptionCandidates must be available to provide on-site support as needed in either Port St. Lucie, FL or Secaucus, NJ · The primary responsibilities for this position are handling second level support in Help Desk team. Respond, troubleshoot and generate ...
-
HIGH BRIDGE CONSULTING LLC Newark, United StatesOur Client a Tech Giant in the publishing space is looking for an experienced **Partner Support Specialist in the Newark, NJ office** · **Job Overview**: · The Partner Support Specialist will play a crucial role in providing tier 1 and tier 2 support to users of our Earning State ...
-
Brick Road to Success Navigator
3 weeks ago
BRICK Education Network Newark, United States**OUR MISSION** · The BRICK Education Network (BEN) mission is to relentlessly knock down all barriers to students' academic success. Our innovative model aligns an individualized excellent education with the necessary family support to make sure each and every child can succeed. ...
-
Partner Support Specialist
3 weeks ago
Magnit Newark, United StatesCustomer Support · - Data Analysis · - Data Management · - Excellent Communication Skills · - Metrics · - Problem-Solving · - Product Development · - SOPS · - Strong Communication Skills · - Technical Support · - Description: · **Partner Support Specialist (TEMP)** · The Partner ...
-
Account Director
2 weeks ago
Ogilvy New York, United StatesOgilvy · - New York, New York · - Job Posted Date: 05/14/2024 · **About Ogilvy**: · Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and w ...
-
Patient Care Coordinator
2 weeks ago
Tend New York, United StatesAt Tend, we do dental differently. · Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the de ...
-
Digital Product Manager
2 weeks ago
Tend New York, United StatesAt Tend, we do dental differently. · Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the de ...
-
Client Care Specialist
2 weeks ago
City National Bank Newark, United StatesOverview: · **CLIENT CARE SPECIALIST** · **WHAT IS THE OPPORTUNITY?** · The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional clie ...
-
Research Associate
1 week ago
Oppenheimer & Co. Inc. New York, United StatesOppenheimer & Co. Inc., a leading mid-tier investment bank, is currently seeking a research associate to support our Fintech team. The position is located in New York City. · The research associate will work in conjunction with and support the lead analyst on the four-person team ...
-
Office Services Assistant
2 weeks ago
Davis Wright Tremaine LLP New York, United StatesThis is an exciting opportunity to work for one of the top law firms in the U.S. Davis Wright Tremaine LLP is looking for an **Office Services Assistant **to join our team in our **New York **office. · This is an essential position that will require five day in-office. The hours ...
MSP Automation Engineer/ Tier II Support - New York, United States - Bowman Williams
Description
Do you love solving complex problems using cutting-edge technology? Are you an innovative thinker with a passion for automating processes? Join our team as a MSP Automation Engineer/ Tier II Support (Connectwise) and help us revolutionize the world of customer serviceAs a MSP Automation Engineer/ Tier II Support (Connectwise), you will use your technical expertise to design and implement automation solutions that enhance our customer service operations.
You'll work closely with our Tier 1 support team to troubleshoot complex issues, develop new automation solutions, and improve existing ones.
We're looking for someone who's not afraid to get their hands dirty and take ownership of their work.You'll have the opportunity to work on a variety of projects and technologies, so a willingness to learn and adapt is a must.
If you're a self-starter with a passion for automation and innovation, we want to hear from you. Join us in creating a better customer experience and changing the game in customer service supportPerforming network audits and working on projects
Improve service with developing automation scripts
This position will be a point of escalation for tier 1 issues
1 year of experience working for an MSP
Experience with tier 2 support
Automation/ Scripting experience
Cybersecurity best practices
Knowledge if Active Directory and Azure AD
Experience with Network Audits
Salary $75,000 – $85,000
401k with company match
Certification Program
Travel Reimbursement
Work from home options
PTO
Opportunity Location
New York, NY
Proposed Salary
$75,000-$85,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers.
Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
#J-18808-Ljbffr